DesigndokReviews of designdok.com

Rodney and Justin and the entire team at DesignDok are fantastic. My website looks great and I will continue to use the services of DesignDok for future needs of my business.

Do not proceed with this company. i have been disputing my website with them since june of 2020. We are now 6 months inand I have no progress with them. This company will constanlty call you and ask you for money to furthur the progress with your tasks. They work Is very Amateur. Throughout my experience they have changed my project manager so many times. Its awful.

I had Brian Wilson worked on my case he was really helpful and patient:) i loved that he took the time to make sure I got what I wanted.

My recent experience with Designdok has been professional and personal. The staff collaboratively rendered a high-quality product. Among this group of professionals, Brian Wilson's prompt response to our requests is very much appreciated. We look forward to doing more business with the group.

A complete disaster. Paid Designdok to migrate our website to a new hosting service and make configuration changes to improve page load speeds for desktop and mobile visits. After two weeks of excuses and asking for the same admin credentials we had already provided over and over again, they insisted we use them to host our site and not the hosting provider we had already purchased. Insisted we needed dedicated hosting servers to improve performance, which we agreed to at 3X the cost. Repeatedly told us the new servers were ready to migrate, has us point our live website domain there, only to have it display a 500 Internal Server Error. This went on for another two weeks. Each day I was told their servers were ready to migrate, we pointed our DNS, waited for hours, no website (500 error). Making it worse, Rodney, our "expert", would not reply to any of my emails, phone calls or text messages (yes he wanted to communicate by text) until after 2 pm CST. He then sent me the exact same instructions (as if he and I had never had a previous conversation). Also, refused to give us Cpanel access to the hosting service we purchased from them (for $2500) so our IT team could go in, look at the .htaccess files, and try to get our website back up. There may be things DesignDok is competent in doing, but backend website projects are clearly not one of them. After more than a month wasted without even phase 1 of our project completed, we've pulled the plug. We've been told that refunds must be requested by phone, but thus far calls to that extension just drop. I'll update this review, once we've received our refund.

Working with Designdok was a great learning experience. I learned all the ins and outs to having a website and all the features it comes with. This is a very big investment, but hopefully my business will thrive, making it all worth it. Brian was a pleasure to work with and very helpful. He played the key role in making my vision come to life and although it took many attempts, he never quit until i was fully satisfied. He was professional and made the approproate adjustments to any tweaks i needed done. I am looking forward to seeing the benefits from this website and share all of mine and Brians hardwork off to family and friends. Thanks Brian!

brian wilson is great, very helpful. overall great experience

Great design and developer team and quick turn around on all projects and request. I am very pleased with Brian and his friendliness with us. He did everything we asked in a timely matter. I will definitely be recommending him and Designdok !Thanks for such good work.