DesigndokReviews of designdok.com

I am another consumer and this rip off report is accurate because they tried to rip me off as well!!! They took my money and ran...Not one call or email from them when I started calling them to find out where the product was...Thank God my credit card company was able to get my money back when I disputed...the company is owned by Steve and Mark Anderson and is really based out of Teaneck New Jersey...Until you've paid, they will call you from a phone number based in Irvington, New Jersey, right next to Newark, New Jersey...the reason that is significant is because they advertise that they are in a location in Newark California.  Their real address is 264 Hemlock Terrace, Teaneck, New Jersey 07666...Now, they have begun to start harrassing me, because I was able to get my money back and I'm getting disgusting texts from the phone number 213-419-3097 saying that it's Michael from Design Dok...I have made a complaint to the New Jersey Attorney General...Anderson's email is steve(dot)anderson@designdok(dot)com

!!WARNING!! THESE ARE LOW LIFE SCAMMERS from INDIA If you have heard about SSN Scam where you get a call and were threatened that your SSN has been suspended to secure it they ask you to secure your funds by buying gift card from your local store and share the code from the back of the card with them OR Microsoft Pop up Scam where a pop up appears on a screen with a warning sound prompting you to give a call on a 1800 number to get rid of the pop up, you call them and they charge you a one time fee for installing a virus protection software, whereas there was no problem with your computer to begin with OR REFUND scam where you get a call offering you a refund, they ask you to login onto your online banking with them having gained access to your screen via any screen mirroring software - where they edit the HTML and make it look like they have actually issued you 10x more money than the actual refund amount and then they convince you to send them the excess money via gift card from your local store whereas there was no money sent at the first place - these are the same scammers and have only graduated to this new scam tactic from their old ways. They very well know that millions of people in the west are looking for web development services. Their website attracts lots of potential victims as their service package prices are very attractive and they also offer 100% money back guarantee which means nothing at all. They demand 100% money upfront and after you have made the payment, they linger on offering amatuer work via email or their Design-utility platform till the time credit card payment can be blocked. Once that period of 10 to 15 days is up they vanish and can never be traced back. Even if they take up your work they will only deliver amatuer work and after some days will convince you to upgrade or shell out more money to get full service. Who would want to let go of a paying client, who has already been duped the first time? It is always good to retain an old client/victim rather than get a new client/victim. One of their tactics is to offer you web hosting services through a third party web hosting service provider, in my case it was "liquid web", for year or two with very attractive pricing, once you let them host your website you are at their mercy now. They will hold your website as a ransom to get more money out of you, making excuses that there are some technical problems which are avoiding them from launching your website and if you upgrade to a better plan they will resolve that problem. Don't fall for it as this too is a well thought out scam bait. The office locations on their website are fake they don't have any physical presence in US at all. Try to google their "(TIN): 98-1261553" and you will find that it is a made up number. Also try to see their office location on Google Earth and you will find nothing. They work from Indian Scam Call Centers most probably from Delhi or other major Indian cities. Their phone number is VOIP (Voice over Internet Protocol - Service provider - Telengy) which can never be tracked. Their fake American accents puts you off at first but you are blinded and want to give in because their website looks legit and attractive pricing. The 5 start reviews that you see on Trustpilot and other review forums are all written by them to create a smokescreen. They will never call you from their personal number or agree for an online face to face meeting. They email you service agreement/contract instantly on your email during work hours so you think they are working as per US time whereas they are working night shift working off their miserable asses from a scam call center disguised as some other legit business such as a travel agency in India to match the work hours here in USA. They most probably have three shifts matching timings as per USA, UK and Australia. They will never call and scam people from Non-English speaking country. Steve Anderson, Steve Smith, Justin Lee etc are all made up names. They also have other websites to carry on their scam - weanimators.com and wedesignlabs.com. If you want to know more about these scammers and the likes please watch youtube videos by Jim Browning, Karl Rock, Kitboga, Scammer Payback etc. If you have been a victim and would like to report this crime to Indian Cyber Crime Cell you can email your complaint and get the email addresses from cybercelldelhi.in. Please be safe if you have made credit card payments please block or dispute those charges. I would like to update here that these people have been reported to FBI Cyber fraud protection in USA as one of the scammers victimizing innocent people in USA and in India to CBI(Central Bureau of Investigation - India's FBI) to investigate the matter. They have come up with a lot of insights that will have these low life criminals behind bars very soon. I'll update regularly.

This company has horrible customer service. They extort their customers. The product was well done, which is maybe why they get good reviews from companies that have budgets they don't check or care about. I ordered the professional website package. I am a company of one person and did not need anything fancy. Within the first month of paying them, I began receiving calls and emails trying to get me to "upgrade" to higher security, extra add-ons, and all sorts of others odds and ends that were presented as mandatory. I was told on many occasions if I did not pay for these upgrades that they could not continue to build my website. I paid for some, and managed to successfully call them out on their scam that I had to have a DMCA copyright ($500) or they could not proceed with making my website. I contacted a lawyer who confirmed for me this was not necessary. Finally, the website was up, though despite asking more than 10 times, they would not give me access to my own website, which I own. They kept putting me off and were upset I wanted to do the blog updates myself instead of paying them to do it, so I still don't have access to my website to be able to take it to another host. I learned from a client a few days ago that it was not working. I tried to call designdok, but they don't pick up their phone. I went to the live chat and I was told that their "lawyers" had tried to contact me on multiple occasions (I have no missed calls, no voice messages, and no emails) because I had "3 google hits" and my website was taken down by google due to ADA non-compliance. They then claimed I needed to pay them $2600 to make the site ADA compliant and once I paid they would put it back up. When I said no, they gave me a "one time offer" of paying $1150, after more arguing, they dropped it to $899. When I said they owe me my product and that (if the ADA complaint was true, which I'm doubting from conversations with others) that I would have another company put my site into compliance and would be taking it elsewhere to host. They told me that until I pay, they themselves can't access the site and so can't give me my content. I said I was not paying anything and asked for the notice/letter from ADA. At that time, they just refused to continue chatting with me. They will not return my emails or calls and I'm stuck with having paid all sorts of money and have no website. They are complete scammers and extortionists. If anyone says no to them they hold their website hostage. I am certain all of the good reviews are from people who indiscriminately say yes to any proposed upgrades or who buy the most expensive package.

You want a professionally designed and published website for your fledgling business? Or perhaps a revamp of an old website? Do you want deadlines met so that your project stays on target? Would you like to be able to communicate with the assigned designer? And if you have problems, you can trust that the next level up will be able to handle it? Would you like to trust that commitments will be followed through on? Basically that the design firm will handle business the way you do yours? Then DesignDok is unequivocally the design company to STEER CLEAR FROM! You will get nothing that they promise and in particular the 100% moneyback guarantee when they inevitably fail you! They waste no time getting your money from you but will refuse to give it back when you ask because of their incompetency. Save your money. These guys are completely inept, crooked and a waste of your time and money! You will profit more by simply starting a fire in your outdoor grill with that money.

This company has had $1000 dollars of my money and its been a month. They will not return my calls or emails. The website they have is not working. The one time i spoke to someone “RODRICK” he said they were having to work from home for the pandemic. Then told me in an email that this other guy “Paul” was fired so he would take over my requests. This is a scam. I’m %100. Also, he obviously has no idea who i am and didn’t even look at my profile (if one is available) because he once emailed that they would be finished with my logo soon. Uh I didn’t need a logo. Seriously i cant get in touch with this company on 3 different ways of communication. The website and phone number no longer work either!

Please do not use this company they are scammers!!!

Always ask for more money and big liyer just stay away

Don't even think about using these guys. Don't walk, RUN AWAY. A complete and utter, sham. I'm trying to figure out how to call the California Secretary of State or Attorney Generals' office. They have left our job incomplete and never uploaded the site to our host. Now I will have to start from scratch and build it myself. You don't want this.