Donna K.
One item was correct
One item was correct, the other was wrong
Response from desertoutletsJun 8, 2020
Donna, thank you for your review, we appreciate you taking the time to share your experience with us and the Trustpilot community. (We were contacted by customer on June 3rd, @ 2:57 P.M., letting us know that we had sent (2) of the same DVD. We replied @ 2:58 P.M. acknowledging our mistake and letting customer know that we would send correct item via USPS First Class along with a return label for the incorrect DVD). Contacted customer again at 3:15 PM letting them know that replacement had been sent and providing them with tracking #.) We do make mistakes but will always work hard to make sure that those mistakes are corrected quickly and that you are happy with your order.