Manuel A.
I was treated friendly and well.
How friendly and well I was treated.
Response from DermwarehouseJan 28, 2025
Thank you so much for shopping with us, Manuel!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Manuel A.
How friendly and well I was treated.
Response from DermwarehouseJan 28, 2025
Thank you so much for shopping with us, Manuel!
Daryl B.
Good communication. Order came on time.
Response from DermwarehouseJan 28, 2025
Thank you so much, Daryl for shopping with us! We so appreciate your business!
marcella S.
Always helpful, great prices, and awesome products!! Also they give samples to try!!
Response from DermwarehouseJan 28, 2025
Thank you so much, Marcella! We are so thankful for your continued business!
eileen
This time I found it a little hard to navigate your form. Didn't have the problem before when I ordered.
Response from DermwarehouseJan 28, 2025
Thank you so much for shopping with us, Eileen! I see you don't have an account set up with us, give us a call next time you need to order, and we will set up an account for you, saving you lots of time in the future. We are here to take orders over the phone as well! Let us know how we can help at any time!
David F.
I ordered a scar treatment an it was kinda expensive, I didn’t know that this item was not in stock. It took 11 days to get to the warehouse. I was disappointed in amount of time it took to get to the derm warehouse but i was in the loop the entire time sn the staff kept me informed. I don’t feel it was the warehouse fault that it took so long to get to me. But maybe something on the website giving customers a heads up would be helpful
Response from DermwarehouseJan 23, 2025
Thank you so much for shopping with us, David! We have been battling some shipping delays to us lately, and we so appreciate your patience!
Cindy
Quality product, always sent on time.
Response from DermwarehouseJan 23, 2025
Thank you so much for your continued business, Cindy!
S A.
I ordered VMV Essence Skin-Saving Toothpaste because I thought it contained the same preparation/ingredients as listed on the VMV website (which is Sold Out). Once received, I noticed the foaming action & looked closely at the ingredients - found that what I received actually contains SLS (foaming agent). Went back into VMV website and tubes look identical, except the fine print is slightly different. I would not have ordered this toothpaste with sodium laurel sulfate in it! How I was fooled, since the pictures of the product look identical to the manufacturer's 'sold out' product. I won't return these, but will also not ever order this product from here again.
Response from DermwarehouseJan 23, 2025
Thank you for shopping with us. We're so sorry to hear about the issue with the product. We are an authorized seller of this brand and will reach out to VMV to see why it's not listed on the products we recently received from them. We don't want you to keep products that you don't like. We'll give you a call for a return or see if there is anything we can do correct the issue.
Theodora C K.
Fantastic personal service
Response from DermwarehouseJan 23, 2025
Thank you so much for shopping with us, Theodora!