Elizabeth G.
Very fast shipping!
Very fast shipping!
Response from DermwarehouseSep 29, 2017
We always try to get our products our ASAP! Thanks for shopping with us, Elizabeth!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Elizabeth G.
Very fast shipping!
Response from DermwarehouseSep 29, 2017
We always try to get our products our ASAP! Thanks for shopping with us, Elizabeth!
Morenike A.
Its the little things that make a difference. In addition to getting my order really quick, I also received a couple of products to sample. I wasn't expecting that so it was a nice surprise. I also received a note that looks to be handwritten from the owner thanking me for my business. So cool! Who does that?!....Oh! And they sent me a coupon code to use on my next order. I love Dermwarehouse.com
Response from DermwarehouseSep 28, 2017
Thank you so much for the great feedback, Morenike! We are so happy to hear that you had a good experience and that you noticed these little personalized touches. Can't wait to see you back on DermWarehouse.com soon!
Terri P.
This product has been changed. The scent, color and packaging is different. I don't know yet if it works the same as the old product.
Response from DermwarehouseSep 28, 2017
Hi Terri. I am so sorry you are not happy with the product you ordered. I will give you a call today to discuss and see what we can do. -Stefanie Parks
Sheila W.
Great communication process while I was waiting to receive my order. Order arrived in about 10 days, nicely packaged.
Response from DermwarehouseSep 28, 2017
Thank you so much, Sheila! We're happy to hear you had a good experience with your DermWarehouse order!
Mariann S.
How can I review if I have not received the products in a timely fashion
Response from DermwarehouseSep 26, 2017
Hi Mariann. I am so sorry that you have not received your product in a timely fashion. I will follow up with you via email so that we can resolve this. -Stefanie Parks
Michele M.
First time using Dermwarehouse, After placing my order, I realized I had forgotten to add a promo/coupon code for additional savings. I called to see if I could have it added to the completed order, and the person on the other line immediately knew who I was and my order info. She said she had already seen that the discount had not been added. She gave me a refund for the discount amount that came the very next day. My order came in the mail quickly. I've rarely found online website to be this helpful. I'm definitely using them again!
Response from DermwarehouseSep 25, 2017
Thanks so much for leaving this wonderful review, Michele! We're so glad we could help you with the coupon code and we're always here to assist with whatever you need. Can't wait to see you on DermWarehouse.com again soon :)
Rosangela S.
Great service
Response from DermwarehouseSep 24, 2017
Thank you, Rosangela! We're so happy to hear you had a good experience on DermWarehouse.com!
KP
Arrived quicker than I expected, product has been working awesome, AND I was sent a personalized note. They did a great job to make me feel like an important customer and I will definitely be going back to do business again with them.
Response from DermwarehouseSep 15, 2017
You and every one of our customers are VERY important to us and we're so happy you noticed the personalized touches we added to your order. We're thrilled to hear that you'll be back on DermWarehouse.com again!