jill P.
Love lip smart and dermwarehouse
Love lip smart and dermwarehouse
Response from DermwarehouseJan 2, 2020
We love you too, Jill! Thanks so much for shopping with us!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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jill P.
Love lip smart and dermwarehouse
Response from DermwarehouseJan 2, 2020
We love you too, Jill! Thanks so much for shopping with us!
Review
Quick delivery and the product is the authentic.
Response from DermwarehouseJan 2, 2020
Thanks so much for shopping with us!
Kathie
I received my product 2 days after I ordered it. Free shipping was an added bonus
Response from DermwarehouseJan 2, 2020
Thanks so much, Kathie!
Lulu S.
Good product and service
Response from DermwarehouseJan 2, 2020
Thank you so much, Lulu! We're so happy to hear you've been happy with your experience all-around!
Jeniver H.
Amazing customer service! Will definitely order from them again!
Response from DermwarehouseDec 30, 2019
Thank you so much, Jeniver! We're so happy to hear you had a great experience with us and can't wait to see you back on DermWarehouse.com again soon!
Carol
Shipping was adequate, but my $92 bottle of serum arrived in a torn up box:(
Response from DermwarehouseDec 30, 2019
Hi Carol, I know we discussed and got this issue sorted out via email, but again, I apologize for the state the box arrived in. Unfortunately sometimes this happens from time to time in the mail, regardless of how carefully we try to package the items. I hope that our offer to send you a new box for the product, a completely new product, and the gift card we sent you makes up for that. Never hesitate to reach out if there's anything else we can do to help.
Rachel B.
Excellent Support. Shipping issue fixed!
Response from DermwarehouseDec 30, 2019
We're always here to help whenever and however we can. Thanks for shopping with us, Rachel!
Cindy C.
Was very pleased with the product
Response from DermwarehouseDec 30, 2019
We're so happy to hear that, Cindy! Thank you so much for shopping with us!