shelley B.
great service
great service
Response from DermwarehouseMay 13, 2022
Thank you so much for shopping with us, Shelley!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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shelley B.
great service
Response from DermwarehouseMay 13, 2022
Thank you so much for shopping with us, Shelley!
Marci
I came to DermWarehouse by accident when there was an Amazon snafu w/ a product I was trying to buy. Fortuitous. DW had the same product at a better price. AND- several of the other skincare products I was buying at Amazon, DW offers- again for a better price. I've had cancer w/ numerous surgeries. I'm now fully recovered. Using products to maintain my sense of well-being is important to me. So supporting a love-filled, positive energy family-run business over the anonymity (& occasional snafus) of giant companies is also important to me. DW has wonderful service, prompt delivery, and all of their products come filtered through the experience and knowledge of their dermatologist dad. Good company. Integrity all around
Response from DermwarehouseMay 13, 2022
Thank you so much, Marci! We're so happy to hear that you had a great experience with us!
Debra H.
Product was sent in a timely manner, but I haven't had time to tell If it works as described.
Response from DermwarehouseMay 12, 2022
Thank you so much, Debra! We so appreciate you shopping with us!
Anon
Shipping fee for return
Response from DermwarehouseMay 11, 2022
Hi Victoria. We do offer free return shipping if you'd like a store credit from your return. We only charge shipping for returns if you want a full refund back to your original payment method. This is all outlined in our return policy on our website!
Kathleen H.
Helpful staff, products shipped fast!
Response from DermwarehouseMay 12, 2022
Thank you so much, Kathleen! We so appreciate you shopping with us!
Leese
Excellent product. Fast service!
Response from DermwarehouseMay 11, 2022
Thank you so much, Leese! We so appreciate you shopping with us!
Chanel M.
Great product and I feel like they can be trusted to sell the real deal and not the fake products
Response from DermwarehouseMay 11, 2022
Thank you so much for shopping with us, Chanel!
Teresa M.
Have called a couple different times with questions… spoke wit Nikita both times. She was so patient and helpful! Helped me order products and then sent samples of several products she thought might be helpful for skin concerns I have. Will continue to use this company… very happy with products!!
Response from DermwarehouseMay 11, 2022
Thank you so much, Teresa! We're so happy to hear that you had a great experience with us!