Mark M.
I experienced more to dislike than like
I experienced more to dislike than liked and feel a 3 star is more than generous. The ordering process on line was not so smooth, the 20% code was not applicable, the submission process snagged endlessly until I ended the transaction never knowing whether it actually went through or not. Finally, the larger product size was listed and when applied it indicated that size was discontinued. That is not true. The manufacturer and Amazon sites had that larger size available.
Response from DermwarehouseMar 20, 2023
Hi Mark. We're sorry for any inconvenience caused. We don't always carry all sizes of a product based on what makes sense for our business and customers. We sincerely apologize for any issues you had with the website and hope our customer service team was able to help you. We do hope you'll give us another chance down the road to make this up to you and show you how seamless and easy our ordering process typically is!




