Richard
Friendly and knowledgeable customer service
Excellent customer service after purchase, a rarity these days.
Response from DermwarehouseMay 22, 2023
Thanks so much, Richard! We're always here to help whenever you need it!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Richard
Excellent customer service after purchase, a rarity these days.
Response from DermwarehouseMay 22, 2023
Thanks so much, Richard! We're always here to help whenever you need it!
Cynthia M.
Product excellent and customer service excellent
Response from DermwarehouseMay 22, 2023
Thank you, Cynthia! We so appreciate you shopping with us!
Woods
Fast Service and a discount on top of that. Great Company
Response from DermwarehouseMay 22, 2023
Thank you so much! We can't tell you how much we appreciate business!
BB
Great prices
Response from DermwarehouseMay 22, 2023
Thank you! We so appreciate you shopping with us!
Charnel E.
Process was easy and quick.
Response from DermwarehouseMay 22, 2023
Thank you so much! We can't tell you how much we appreciate business!
Mary G.
Cap wasn’t tightly attached to the tube of sunscreen so a fair amount oozed out.
Response from DermwarehouseMay 22, 2023
Hi Mary, Thanks for bringing this to our attention. One of our customer service representatives will be reaching out to you this morning to make sure we resolve this issue to your satisfaction.
Jennifer M.
Always fast shipping and great products
Response from DermwarehouseMay 22, 2023
Thank you so much, Jennifer! We so appreciate your continued business!
X.
Another positive purchase experience. Thank you to Dermwarehouse.
Response from DermwarehouseMay 22, 2023
Thank you! We're so happy to hear you had a great experience with us!