ROSE B.
Great customer service!
Great customer service! Orders are always correct and get here in a very timely manner!
Response from DermwarehouseMay 3, 2024
Thanks so much for shopping with us, Rose!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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ROSE B.
Great customer service! Orders are always correct and get here in a very timely manner!
Response from DermwarehouseMay 3, 2024
Thanks so much for shopping with us, Rose!
customer
Good selection, great customer service, fast shipment. Points accumulation is also great. The prices are same or better than on Amazon. But with DW there is more confidence in product authenticity.
Response from DermwarehouseMay 3, 2024
Thank you so much! We appreciate your continued business!
Ina
Great service and products. Always excited to try different variety of new samples they ship with my orders.
Response from DermwarehouseMay 3, 2024
Thank you so much, Ina! We can't tell you how much we appreciate your continued business!
Rebecca P.
I appreciate that VMV shampoos are available as an option to purchase. I have contact dermatitis and this is one of few products that my skin can tolerate. I normally have no problem ordering online directly from the company, but this time I was shipped product that is 2-3 months past expiration. The product expired in February 2024, but it wasn't ordered until the end of April 2024. I'm disappointed that the company would ship out expired product, as this could lead to very adverse skin reactions. It turned out to be an expensive loss for me, and I'm concerned it could happen again.
Response from DermwarehouseApr 30, 2024
Thank you for shopping with us, Rebecca! We're so sorry to hear that you received expired products. Our shippers are to look over the product when received and when packed, they must of missed this product. We have to reach out to VMV to see if they sent us expired product because we just received this product on 4/19 and it must of came in expired. We have a new shipment due to arrive this week and we'll get you a new product shipped expedite as soon as it arrives.
Maureen K.
Good experience
Response from DermwarehouseApr 30, 2024
Thanks so much for shopping with us, Maureen!
Melanie K.
I'm very pleased with my DermWarehouse experiences and have been receiving products from them for several years. Customer service is personal and prompt.
Response from DermwarehouseApr 30, 2024
Thanks so much for shopping with us, Melanie! Please let us know if there is anything we can do to turn this 4-star experience into a 5-star experience next time!
Linda P.
Easy ordering and quick delivery.
Response from DermwarehouseApr 30, 2024
Thank you, Linda for shopping with us!
ROGER A P.
Always prompt on my order and I love the samples I get with my order.
Response from DermwarehouseApr 30, 2024
Thank you so much, Roger! We can't tell you how much we appreciate your continued business!