Sara I.
product arrived right on time
product arrived right on time, price is right!
Response from DermwarehouseOct 15, 2024
Thanks so much for shopping with us, Sara!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sara I.
product arrived right on time, price is right!
Response from DermwarehouseOct 15, 2024
Thanks so much for shopping with us, Sara!
Jenny
Always provide great products at a reasonable price. Package always comes as expected with fun free samples.
Response from DermwarehouseOct 15, 2024
Thanks so much for shopping with us, Jenny!
Deborah H.
I find my orders are always correct and sent in a timely manner. I love the sample products also.
Response from DermwarehouseOct 15, 2024
Thank you so much, Deborah! We so appreciate your business!
ZC
The website is easy to navigate, and the products are easy to find. I have never had a single issue with receiving my products in perfect condition and on time.
Response from DermwarehouseOct 15, 2024
Thanks so much, Zane! We appreciate your continued business!
HORACE
While I used the sunscreen at the recommendation of my dermatologist, I found it didn’t disappear when rubbed on, but left a white coat on my skin, which I didn’t appreciate. So I purchased many sun proof pieces of clothing and wore a large Stetson to avoid the sun. I see my dermatologist in two weeks, so we’ll see how that worked out.
Response from DermwarehouseOct 15, 2024
Thank you so much for shopping with us, Horace. Please reach out if you would like to complete a return for the product.
Corina L.
Great company to purchase from. Reliable, good prices, and quick shipment. Legit business. Highly recommend.
Response from DermwarehouseOct 15, 2024
Thank you so much for shopping with us, Corina!
Ellen M.
Clear and friendly communications from company. Easy to do business with. Happy to support a family-owned American company. Extensive product array.
Response from DermwarehouseOct 15, 2024
Thank you so much, Ellen! We so appreciate your business!
Alyaa
I placed an order for something and i think they ran out so they sent me something else and they had the audacity to tell me that my order was correct and what i wanted was not on their website. I wanted a refund and they wanted me to pay the return fee.
Response from DermwarehouseOct 14, 2024
Hi Alyaa, Thank you for shopping with us. Unfortunately, the product you think you ordered has been discontinued for a year and a half. It is impossible to order it on our website, as it directs you to the new recommended product. Your invoice shows that you ordered the SA Scalp Therapy Shampoo. Our return policy is that if you would like store credit, the return label is free of charge. For a refund, the return label costs $7.50.