DermavenueReviews of dermavenue.com

Okay...took a while to receive

Thank you for my Jan Marini. But why did it take 2 weeks to get here?

The extra 4.95 charge was deceiving and added. Had to spend extra time figuring how to delete. If I didn’t review the checkout would have been added. Deception at work. ☹️

I am finding that more often than not, Dermavenue has the product I am looking for at the best price. I took one star off for two reasons; 1) The website offered a promo code for 30% off of the product price, however, when I applied the coupon, it only reduced the price by 24% (still beating competitors pricing), not a big deal, but could be improved on...and no, I did not reach out to customer service, they may have corrected the issue. 2) Dermavenue only offers DHL shipping, for anyone who has used DHL, you probably get why that would contribute to the 4/5 stars. The super slow shipping and poor tracking would have been less of an issue before Neocutis improved their product containers to leave less wasted product in the bottle. That wasted product always served as my "time to buy more" notice because I could take the pump apart and get well over a weeks worth of product out of the bottle while I waited for the replacement to arrive. The new packaging gives no indication you are running low until it is empty. Despite these these small issues, I am pretty happy so far with this vendor and will look to them again for future purchases. ***Update - I am updating this review to backpedal my negative comment about the shipping options. My Dermavenue shipping experience with DHL was a night and day improvement over my past experiences. I am guessing that Dermavenue possibly uses an upgraded DHL option. The tracking information was updated regularly, I placed the order on Saturday, received a shipping/tracking notification on Monday with the product arriving Wednesday. This was much better than I had expected.

Dermavenue has great prices and sales but shipping is very slow!!!! But i will keep buying from them for the price!

After waiting for a product for more days than I had paid for, Dermavenue was kind enough to refund my postage which was a very kind thing to do. Thanks Dermavenue

Will purchase again.

Your prices are better than others. However, the discounts don't quite add up the way a customer would think once adding the code.