Derandy is listed under Clothing & Underwear.
Derandy (derandy.com) has 250 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Rachelle B.
I bought 3 items unfortunately, and they are cheap as can be in material, quality and fit. The purchases were over $120. I have received 2 emails, after following their return instructions. In turn, they have offered me $11 back, if I keep the items that don't fit and that look awful. Terrible quality. I was scammed so I'll be requesting my credit card company to address the situation.
Deborah G.
Tops were awesome! Love them! Fast Delivery and great prices! Thank you!
BILLROBERTS
It took weeks and weeks to arrive when it was supposed to be coming from indiana. This is a big lie as the clothes come from China - if I would have known this I would never have bought as clothes from China never fit me. After they arrived the real mess begins as you cannot get a refund just an exchange and then if they do not have it in stock they will try to offer you an insanely low amount of money for clothes that you will never be able to wear. Don't buy from here!!!! They are not that great of a price for all of the heartache and frustration
Nicole
Hello, my shopping experience was great, I really enjoyed the models offered. However I am trying to get in touch with Derandy Service Dept. to get a return authorization and finding it very difficult as, their email address given on the site cannot be found. Can someone from your organization respond to this message. Even the phone number given on your web page +852 8199 0571 is not responding. I will also send copy of this to who might want to help with my Order #3284616 return and reimbursement or an exchange, as they do not fit. Thank you
Tara G.
Ordered 2 dresses, both midi (knee) length, from Derandy. Dresses came and are at my ankles! And both were too small and did not fit. I emailed them to request a return authorization and a refund. They asked for photos of the dresses, which I sent them. They then offered $15 refund when I paid $80 total, and told me to keep the dresses. I told them that this was unacceptable. What am I supposed to do with 2 dresses that don't fit? Their response was that I would have to pay for return shipping, which was very expensive, and then offered me a $28 refund. Not acceptable! Their website says they offer "Free returns within 30 days." I requested a refund within 2 days of receiving the dresses, and they do not even honor their own policy! I have reported them to my State's AG Office and the FTC as a fraud. Buyer beware!
Marilyn Zimmer H.
The clothing items are beautiful, good quality, but order 1 or 2 sizes larger.
Vera S.
Easy shopping quick delivery.
Pat L.
The two tops I ordered came in exactly as described. They were well made and very comfortable. Sizes were correct.
