DeputyReviews of deputy.com

Very good tool, helped me a lot, thanks :)

Easy use, easy to navigate, user freedly

Easy to use, useful and keeps you up todate

Easy to use Always accessible Love all features

Brilliant, Well Planned, all my employees know exactly what their doing and when their doing it. Easy to do time sheets, holidays, sick leave etc.

Deputy is a great program and makes scheduling of our crew very easy. It's great for communicating with employees all in one location

HORRIBLE!!!! First off, it's very confusing! 2nd, it's VERY glitchy and the tier 1 team can NEVER fix the issue, they have to escalate to tier 2. Tier 2 takes a while to get back to you. If you have to be escalated to tier 3, good luck getting your issue resolved, they may or may not get to you at all. It's simple things.....like one of my employees is showing a different category for pay, regardless of what I have told it to do, it is not working. You'd think it would be an easy fix. We have been using this software for a couple months and rely on it for our employees hours. Each month so far, I've had to push payroll to the very last second in order to get something corrected.

Without doubt the worst rostering software I have ever used. We have tried to contact deputy and their customer support for more than 6 months. Their system does not allow to submit a ticket. Everytime we select help support icon it makes you sign in again and then it just repeats the same thing every time you try to contact support of submit a ticket. Then when you call the phone number, we are yet to have a person answer the phone who speaks 1 work of english and they just hang up the phone. Rude unhelpful and poor quality software. We are moving to connecteam. cannot stand the unprofessional and rude service.