DuraPro Health Reviews | Read Customer Reviews of dentalplanet.com

DuraPro HealthReviews of dentalplanet.com

4.5322 reviews
Dental Services
707 N Scott Ave, Wichita Falls, Texas

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DuraPro Health

About DuraPro Health

DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.

DuraPro Health (dentalplanet.com) has 322 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: dentalplanet.com
Website: dentalplanet.com
Category: Dental Services
Location: Wichita Falls, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DuraPro Health reviews

322 approved reviews, newest moderated first

Renee B.
May 6, 2020
Easy to work with
Easy to work with. Mandy very knowledgeable and helpful.
Response from DuraPro HealthMay 6, 2020
Ms. Berend, thank you so much for this great review. We appreciate you being a Dental Planet customer very much!
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G. P.
May 6, 2020
Hello,
Hello, Scott York was great! Very nice, friendly, knowledgeable, helpful & gave prompt replies. As a physician, I would buy again! Thank you.
Response from DuraPro HealthMay 6, 2020
Thank you very much for this great review, Dr. Parikh. It is great to hear that Scott was a great resource, and we appreciate your business very much.
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Jeffrey Patterson (Stronger S.
May 5, 2020
Refuses Refund for Undelivered Order
Ordered Dukal resistance bands on March 31, 2020 through Amazon. Amazon sent me notification that my package was lost. Dental Planet insists it was delivered. If I want a refund i should 'return' it. Return what?
Response from DuraPro HealthMay 6, 2020
Mr. Patterson, it is very unfortunate that your product is missing. We have provided to you the proof of delivery to your front door from UPS matching your Amazon packing slip. It is not possible for us to be responsible for the custody of items after they have been delivered.
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HYOKJU M.
Apr 30, 2020
Great Costumer Sservice
Overall response of the administrator was very kind though sometimes late. It's fully understandable due to the emergency situation due to the COVID-19. It is very reliable.
Response from DuraPro HealthMay 1, 2020
Thank you very much for this kind review. We appreciate your business very much.
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Lowell
Apr 26, 2020
Very disappointed!
Granted, this was in early March, but... I ordered a Quick Mix Vacuum-Mixer. When the wrong item arrived, I sent a note requesting a return and was immediately told that the item was what I had ordered. What arrived was a mixer with no vacuum attachment fitting. About three weeks and several messages later, I finally received a return label. That was the last communication and no evidence the item arrived and no further communication. the payment of $226 has not been refunded. This review was in response to the 4th (and final) request for a review.
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Dr.
Apr 25, 2020
quality at a good price
quality at a good price
Response from DuraPro HealthApr 27, 2020
Thank you, Doctor, for this excellent review. Glad you were able to find the product you needed at a nice price. We appreciate you being a Dental Planet customer.
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DR DAVID K.
Apr 23, 2020
I love these guys..I'm always saying "I…
I love these guys..I'm always saying "I shouldve checked out them before I ordered with the big boys"
Response from DuraPro HealthApr 23, 2020
Dr. Kemler, we appreciate your business very much and especially want to thank you for this excellent review. We are looking forward to working with you again soon.
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DAVID W.
Apr 17, 2020
I received the item I ordered in a…
I received the item I ordered in a timely man er. Thanks Dental Planet
Response from DuraPro HealthApr 27, 2020
Thank you for your business and for this excellent review, Mr. Weisfeld. We hope to work with you again soon.
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