DensityeReviews of densitye.com

Faulty goods delivered . Refused to replace . Offered insulting amount as refund. Avoid this site. The worst customer service I've found for years

Purchased something online at the price & was charged a higher price!!!

They sent me the wrong item and refused to replace or refund it. The only way they would refund was if I paid to return the wrong item back to them (costly return postage to CHINA). Total scammers. Avoid at all costs !!

Never received item, they took more money than expected, never refunded, SCAM

Like others have said, this appears to be a scam. They charged over £6 more to my bank account. I asked them immediately upon noticing to cancel my order, they wouldn't, they offered to refund the £6 instead. I said no, I want the order cancelled, they declined saying that they had shipped it. I asked 3 times in total for them to cancel it, they sent a despatch notification 2 days after they told me it had been sent. I've opened a dispute through PayPal. They have so far sent tracking info to me showing despatch from the USA. To PayPal, they have sent tracking info showing it being despatched from China. They claim to be a UK company, they are not. They continually tell customers that it's 'free shipping' but don't tell them that there's a tax charge added. No, they let you find that out when you check your bank account! I've tried letting people know through their Facebook ad that they add hidden charges to the order - they deleted every single comment, like they have something to hide! Best avoided.

Firstly I was over charged by nearly £4. I emailed them and they returned the difference. I then read the 1 review available at the time and assumed I wouldn't receive it. It has arrived today. It isively albeit smaller than it looks on the site (my fault for not checking measurements. A long wait but glad they haven't let me down

SCAM AVOID THEM! You cannot cancel item and it never arrives! Terrible service. Terrible company.

Beware this is a scam company; you will pay for your item but will never receive it, they will reply to emails saying your order cannot be cancelled and it has been dispatched, but you never receive it. I have been waiting for 6 weeks and have not received anything. 2022-11-05 02:18:01UTC Belfast,bt170wg,United Kingdom,The shipment is in transit in the country of United Kingdom