Anita
Duplicate order without authorisation
Duplicate order without authorisation. 2 orders processed either by fraud or by inadequate and unprofessional website program. Tried to purchase a speaker, not just a duplicate order. 1st order was £15 Inc postage, 2nd was £19. Used PayPal as always with Facebookpurchases. Raised immediate alert after email invoices showed 2 orders. Densiyte responded and gave a partial refund on the one PayPal transaction for the unexplained extra £4 for the unauthorised 2nd order and that has somehow shown on the disputed transaction as refunded even though it's just for a few quid not the additional £15. Sneaky loophole move. I see it, I'm not leaving it. Sly conduct. Initial email responses and now silence. It's not just about a few quid it's that these companies do this and people give up the bother. We all buy shit that we know is a bit shit but don't take the piss. You make money so don't sly the extra. My advice is not worth the hassle. You don't need what they're flogging

