DenimReviews of denim.com

Denim has been the worst business decision our company has ever made. They refuse to pay our carriers for invoices they already purchased from us, and they refuse to advance the money we are legitimately owed. After convincing us to leave our previous factoring company, OTR Solutions, we were hit with a $20,000 early-termination penalty — something we would never have risked had Denim delivered on what they promised. Operationally, Denim has created complete chaos in our business: * Our customers are receiving inaccurate invoice details. * Carriers are getting short paid. * Carriers are filing on our bond almost every day for invoices that Denim has approved 30+ days before the due dates. * Duplicate payments are being sent out to carriers. * Our customers are paying Denim directly, which means we have zero control over when and how carriers will be paid. On top of that, we were required to pay $5,000 for a McLeod integration, only to receive no meaningful support from Denim when issues arose. They will not assist with corrective actions, they will not address failures on their end, and they take no accountability for the operational damage they have caused. Our company was stable and not struggling at all before transitioning to Denim. Now, because of their refusal to fund us properly, their failure to pay carriers, and the chaos they have introduced into our operations, Denim is the sole reason we are facing the possibility of shutting down. They have been catastrophic to our cash flow, our reputation with carriers, and our relationships with customers. If you are considering factoring with Denim, do not make the same mistake we did.

Everything said is now the opposite. Huge mistake moving to Denim.

This is the worst factoring company ever!!!! You have to do 90% of all of the work. You have to verify the NOA yourself, if a load is not uploaded per there standards you have to reupload it accordingly no communication about the issue at all. Payment is not sent on time. I waited 17 days on a TQL payout. What is the point in a factoring company if you are waiting extended times and doing all of the work yourself? STAY AWAY. There are way better options then this company. The integration is useless you will still have to constantly login to your Denim dashboard no matter what. Undependable and unwilling to update processes to work better with anyone.

BAIT N SWITCH This company doesn't honor what they say, makes arbitrary rules up as they go, no support, and then decides to take the entire company off site for days on in and get no responses. HORRIBLE HORRIBLE, don't factor here you will run into wrong rates, rebates added, money being held up, and then getting passed around from department to department if they are onsite.

last week they aproved my customer for factoring, then they chaged my agent without notice, yesterday they confirmed credit but after i added my invoices they cancelled credit and wanted me to wait to get paid until they get paid. whats the point in signing up if therres no factoring. you shouldnt make people loose their time with all this if youre