DenimReviews of denim.com

Great service. Awesome team. 5 stars

They are the best answer to all my questions and phone calls fast payments and they have lots of patience with me I'm a new Broker

Great Guidelines and customer services

I just started my brokerage a few months ago and now i am starting a transportation company as well. Hailey and Chris are the bomb. I am definitely super happy with my services from them. I will be sticking around for a long time to come with axle. I suggest them 100% if you are looking for factoring. Nothing but business love for this company!

Axle has been a great asset to our company. Their process is very simple and straight forward. Customer Service is wonderful. From the very beginning, Axle has been amazing and jace had nothing but a great experience.

We’re an upstart brokerage and Axle Payments has provided us with excellent service throughout this process! The entire staff has been prompt and thorough regarding any issues we’ve had! I highly recommend! Cedrick Wilson Gentirety LLC

Axle Payments is an Okay option for Freight Brokers my biggest complaint is the "text only" though the website chat approach to customer services. You should ALWAYS be able to contact your service provider by phone, Email, or any way you feel comfortable. The next complaint is charging for integration that most other services offer for At No Charge. *Update - Because of this Review Axle did reach out to me, They have added a contact Number to their website. This is a plus. Now if they will answer that number I have not tested. Maybe the are understanding that they are NOT a technology company, but a financial service provider. Also they are adjusting the integration requirements. *Update #2. Much better on the customer service side. I had an issue that was my fault causing a late payment. I was in the Airport getting ready to board.... I messaged and called no immediate reply. Nobody picked up the phone but they did respond within 20 minutes to my message and request to call me back. Jennifer was great, she did call me back, and we had it handled before boarding. I can say maybe one suggestion, is assign account advisors to accounts some point of contact we can reach out to.

I contacted axle payments while searching for a factoring company for my new brokerage. They were my first call and after speaking to them they were my last. The representative of this company that I have dealt with has been amazing. The service they provide is the superb. The customer service is top notch. A rare to find a company that partners superb service, latest Technologies and a pure pleasure to deal with. I would recommend them to everyone.