DemoniaCult.com is the only official retailer for Demonia domestically and internationally. Based in Southern California, Demonia has carved its niche in providing specialty footwear for many subcultures by innovating new styles and redefining older ones since 1993. By keeping its finger on the pulse, Demonia continues to serve its alternative base with both core offerings and fresh footwear takes.
Demonia Cult (demoniacult.com) has 781 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
demoniacult.com
Website
demoniacult.com
Category
Clothing & Underwear
Location
Brea, California
Listed on Five Star Index
2026
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The company replied to 6% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This is now the 3rd pair of Demonia boots that have fallen apart, same issue on all 3, the heel detaches from the boots.
I’m unable to get a return or replacement as I’ve had the boots around a year, the last pair I purchased around 8 months ago and waited to wear them till after the summer months. I have several times bought boots and don’t wear them straight away.
Again the heel has detached from this pair, for £180 the quality is really bad and I’ve found this with other pairs I’ve spent between £110 and £180 on. I don’t wear them everyday even though for the price of them they should be higher quality and withstand everyday use.
I’m more and more disappointed with the reoccurring issues with demonia boots, it seems that over the years the quality has massively be compromised but they still charge a high price for the footwear.
Unlikely to buy anymore as I’m not willing to part with that much money for boots I know will fall apart after minimal use.
It’s a shame because the design styles are fantastic but the quality of work on the boots is really bad.
As I stated because I purchase boots as and when I see a pair I like, sometimes it’s months before I wear them so I’m not eligible for a refund or replacement.
I’m really annoyed that yet again I’ve paid £180 for a pair of boots that have broken after only a few wears. So disappointing and I’m honestly done wasting my money.
SA
sarahanne1984
Both pair of boots for me and my…
Both pair of boots for me and my daughter arrived in good shape and in a timely fashion.
SF
S☆fija
Overall experience :)
I currently own 4 pairs of demonia shoes (damned-225,dynamite -02, sprite-02 and Stomp-223) , I've been building my collection over the past 4 years and I am incredibly happy, I wear all of these on a daily basis and they have been wonderful to me, comfortable, sturdy and beautiful. I received my latest pair, the Stomps-223 around September 30th and every time I get a new pair I am more blown away. The quality has been great considering i wear these CONSTANTLY and I am hoping it stays that way, as I will most definitely be a returning customer in the future!
HE
Hailey E.
I am a true size 11 and this ran…
I am a true size 11 and this ran insanely small and uncomfortable. I bought these for my wedding and I could barely wear these for 3 hours and had to switch over to my tennis shoes for the rest of the night. I wear pleasers that are more comfortable than these shoes. I fundamentally do not understand how these shoes are so uncomfortable with the classic Mary jane style and small heel. They are super cute and made for great pictures when I was not wearing them, but size up!!!
LI
Lidia
Dobra jakość
Zamówiłam buty z przesyłką ekspresową, paczka przyszła przed szacowaną datą dostawy w idealnym stanie. Buty są jakościowo dobre i nadal są w świetnym stanie po częstym noszeniu
SM
SIERRA M.
DEFECTIVE DEMONIA BOOTS
I ordered a pair of reflective camel platforms back in march of this year. i have only worn them twice and both heels are starting to come unglued.
I wore them once back in April for a 3hour show and took the boots off as soon as I got back to the hotel and put them back into the plastic sleeves with the cardboard inserts and paper stuffing, then back into the box they came in.
They have remained in that box until last Friday, when I wore them to work. I work a desk job that does not require much movement at all and at the end of the day, I noticed that the glue line was visible all the way around the back of each heel and upon further inspection, the inner padding is exposed a bit on one heel and the glue line is visible along the sides as well.
If I were to attempt to wear them a 3rd time, they would definitely rip the rest of the way. I have literally only worn these boots for a total of maybe 10 hours, once for 3 hours at a concert and once for 6.5 hours sitting at a desk.
I contacted customer service regarding this issue and was told it would be reviewed by a manager and someone would get back to me shortly. after 4 days with no reply, I began messaging for the next 3 days with no reply until today, I received an automated response that basically told me nothing could done. I guess I'm stuck with these unwearable boots and out $63.
EDIT* super shady that there are ZERO 1 star or 2 star reviews on the official site but there are DOZENS on here. I posted my experience to their reviews via the link sent after a purchase is made and it still has not been added to their existing reviews. I wish I had read all of these bad reviews before making my initial purchase but unfortunately, I only read the on-site reviews. Lesson learned!
EDIT*
This is the most unhelpful response. Their "practical solution" is I should glue my own shoes back together??
Maybe they should have been glued properly to begin with!! Brand new shoes shouldn't rip apart after 2 wears!! They should include a free tube of Shoe Goo with every purchase instead of free stickers.
UPDATE*
my review was posted on the official site but they filtered out 3 of 5 photos that i attached. SHADY!!!
UPDATE*
Try again, there's still a photo missing! It looks like you attached a duplicate photo from the emails that I initially sent to customer service. Three sides of the boots are coming unglued and you, for whatever shady reason, chose to filter out 1 of 3 photos showing this defect. Shame on you!
UPDATE*
No, there was only 2 photos when my review finally was published on your site. after coming back to edit THIS review and call you out, THEN you added the other photos!! saying that you can't add photos to my review is an outright blatant LIE because that is exactly what you did!!
UPDATE**
WOW! Now there's magically all 5 photos attached to my review! This company is seriously dishonest and shady AF. I have checked my review on your site every time I have updated this one and watched it change from only 2 photos, to 4 photos, and now after calling you out, all five photos. You should be more than ashamed at how this has all been handled, you should be embarrassed of these cheaply made, defective boots I'm stuck with.
Response from Demonia CultNov 7, 2025
Thank you for taking the time to leave a review and for providing the detailed photos of your reflective camel platforms. We have carefully reviewed them.
Based on our assessment, the shoes appear to have been significantly worn, and as they were purchased nine months ago, we are unfortunately unable to process them as a manufacturer's defect under our defect policy.
While we cannot offer a refund or replacement in this instance, we want to help you find a practical solution. The slight separation you've described can often be effectively repaired with a strong shoe glue, which is readily available at most general retailers like Target or Walmart. This should restore the integrity of the heels and make them wearable again.
We sincerely apologize for the delay you experienced with our customer service team and for any frustration this situation has caused. We are continuously working to improve our response times.
We want to clarify a few points regarding our review process as well:
We do not filter or hide critical reviews. On our official site, we have published nearly 900 one and two-star product reviews because we believe in transparency. All reviews that include photos (like yours) are held for a manual moderation process before being published. This is a necessary safety measure to screen for inappropriate content. Update: Your review was published after being reviewed. Note that we cannot add photos to reviews, all images published were provided at the time of your review.
MO
Monique
Mensen koop hier niet 180 euro voor…
Mensen koop hier niet 180 euro voor schoenen betaald bewijs aangeleverd want ze waren kapot zool is los. En geen refund terug schandalig!
O nee moet ik even jullie mail er bij doen! Schandalig!
Zie mijn afbeelding mensen dat is de foto. Schoenen zijn nog geen 10 min gedragen en de hele zool is los! Demonia geeft niet thuis zullen wel denken is toch ver weg! Geen compensatie niks.
Response from Demonia CultNov 7, 2025
Hi Monique,
We reviewed the information you provided, but the reference number doesn't correspond to anything in our system - not an order number, payment ID, customer service ticket ID, or anything else we can locate. Unfortunately it is possible you purchased from another retailer or potentially a fake website pretending to be Demonia.