Todd B.
Beware!!! Deceptive Scammers!!!
In December 2017 I purchased a vehicle service warranty on my personal vehicle with Delta Auto Protect. After filing numerous claims and having them denied by the service provider, I elected to cancel the service warranty as per the contract, Section VII.1.A. The prorated amount owed to me as calculated by Delta Auto was $1935.00. On August 14th 2018 I submitted a cancellation and refund request in writing via fax. Delta representatives all acknowledged receipt of the fax and stated that the check would be mailed at the end of the month. As of this date, January 14, 2019, I still have not received a refund in the amount of $1935.00. I have made over 15 documented phone calls to multiple company representatives in leadership requesting a full and fair refund (including Misters May, Park, Lynch and Cruz). No attempt has been made on their part to deliver a full or partial refund of any kind. After five months of requesting a refund, I can only conclude that Delta Auto is not acting in good faith and shows no intent to extend the agreed upon refund. Their actions constitute unfair and deceptive practices towards consumers using their services.



