DUNCAN
BAIT AND SWITCH
ON OCTOBER 4, 2023, I ENTERED INTO AN AGREEMENT TO HAVE A TRUCK SHIPPED FROM WEST COAST TO EAST COAST. I WAS QUOTED A COST OF $690, WHICH I THOUGHT WAS INCREDIBLY LOW, BUT THIS WAS MY FIRST TIME TRANSPORTING A VEHICLE, AND I HAD NO IDEA WHAT TO EXPECT THE RATES TO BE. PICK UP WAS SCHEDULED FOR OCTOBER 15. ON OCTOBER 14 I GET A TEXT INFORMING ME THAT NO ONE COULD POSSIBLY SHIP A TRUCK FROM CALIFORNIA TO SOUTH CAROLINA FOR LESS THAN $1200. OBVIOUSLY, I FOUND THIS NEWS TO BE BOTH SURPRISING AND DISCOURAGING. AFTER WASTING AN ENTIRE SATURDAY AFTERNOON GOING BACK AND FORTH WITH RONEY, I VOIDED OUR AGREEMENT AND ASKED FOR A REFUND OF MY $90 DEPOSIT. I FELT BOTH MISLED AND BETRAYED, AND THUS LOST ANY FAITH THAT THIS COMPANY COULD SAFELY DELIVER MY TRUCK. OVER THE NEXT 3 DAYS I WAS HARASSED BY RONEY TO REMOVE A REVIEW ON THIS SITE POSTED BY A THIRD PARTY WHO WAS AWARE OF, AND DISTURBED BY THE SITUATION AS IT UNFOLDED. IT IS ONE THING TO NOT BE ABLE TO DELIVER ON A BID THAT WAS CLEARLY UNDERSOLD TO SECURE MY PATRONAGE, IT IS AN ENTIRELY DIFFERENT MANNER THAT I WAS HARASSED TO THE POINT OF BLOCKING HIS PHONE NUMBER OVER A 100% TRUTHFUL REVIEW OF OUR SCENARIO...AND AGAIN, I DIDNT EVEN WRITE THE REVIEW! I ASSURED RONEY THAT IF I WAS REFUNDED MY DEPOSIT, I WOULD WRITE MY OWN REVIEW TO SET THE RECORD STRAIGHT, AND AS A MAN OF MY WORD, I AM DOING JUST THAT. I GIVE 2 STARS BECAUSE IN THE END, I WAS OUT A LOT OF TIME, EXPERIENCED MUCH FRUSTRATION, BUT LOST NO MONEY. IF A BID FROM RONEY SEEMS TOO GOOD TO BE TRUE, IT PROBABLY IS!