Delicate Leather Reviews | Read Customer Reviews of delicate-leather.com

Delicate Leather Reviews | Read Customer Reviews of delicate-leather.com

Delicate Leather reviews

377 approved reviews, newest moderated first

Glenn G.
Oct 25, 2025
Colors depicted in your website do not…
Colors depicted in your website do not match what I have received. I received a black and dark brown and what was ordered was black and saddle brown. You also had a back order on the Infiniti insignia; and finally as a small business which I enjoy supporting shipped it via a means that took over three weeks for delivery. Those features do not distinguish you from your competition. Disappointing
Response from Delicate LeatherOct 28, 2025
Hello, We are so sorry to hear about your experience with your order. Please kindly be ensured that this is only an unfortunate & uncommon issue. We have already reached out to rectify this for you. Please check your email.
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Dylan D.
Oct 25, 2025
I purchased a steering wheel cover
I purchased a steering wheel cover. It is high quality material and feels very strong and sturdy. I had multiple questions for support and they answered all of them promptly, they are very very helpful. I will definitely recommend and buy from them again.
Response from Delicate LeatherOct 28, 2025
Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.
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Sam L.
Oct 23, 2025
Fantastic product
Fantastic product, just took a while to get here
Response from Delicate LeatherOct 28, 2025
Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.
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Steven D.
Oct 23, 2025
Excellent customer service
Excellent customer service. They responded quickly and answered my concerns promptly. The seat heaters are well made and easily installed.
Response from Delicate LeatherOct 28, 2025
Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.
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SJS
Oct 23, 2025
Customer service is very responsive and…
Customer service is very responsive and helpful. Good experience!
Response from Delicate LeatherOct 28, 2025
Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.
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Chandon A.
Oct 23, 2025
Terrible Service and No Delivery
I received an email asking for patience, later on this company canceled my order without any notice weeks after it had been placed. I could have purchased a product weeks ago without going through an extensive delay.
Response from Delicate LeatherOct 28, 2025
Hello, We are sorry to hear about your negative service experience with the order and would like to apologize. Your feedback gives us an opportunity to improve our services. Your complaint has also been shared with the customer management team so they can further investigate this matter. We strive for a 100% satisfaction rate in terms of customer satisfaction, and while we’ve fallen short, we will ensure this never happens again.
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Janese
Oct 22, 2025
Would Order Again
My steering wheel cover arrived within 1-2 weeks. It was packaged well. I can tell the quality is great and the cover is beautiful in my car.
Response from Delicate LeatherOct 28, 2025
Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.
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Maria V.
Oct 18, 2025
Prompt customer service
I haven't received my cushion yet as shop pay used my old address and it was returned to sender. But I contacted delicate leather as soon as I realized the mistake and the immediately got back to me and assured me that they would send a replacement. I can't wait to use my cushion in my car as the seat is hurting my back.
Response from Delicate LeatherOct 28, 2025
Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.
Report