Deli FayreReviews of deli-fayre.com

Ordered jellied eels for father's day after paying £30 poxy quid for 15 ells to be delivered as a nice surprise , well 3 days after father's day they arrived in a box with a bit of Paper No ice packs nothing ! warm tub as the tub was opened everyone ran the smell was bloody rotten filth they went straight down the toilet , tried ringing tried messaging them 100 times & Nothing left messages on social media sites & They Deleted All Them....THESE ARE A SCAM COMPANY DO NOT BUY !!! So I will be visiting them very soon ...Really don't know how this COMPANY Can Still Be SELLING ...😠

My £35 parcel was deliverd broken full of glass.Having emailed,tried to phone.Someone said they would call back never did.!! Really cross.There customer service is aweful..Very upset.

It gets worse so after not recieving my order and there refusal to refund or replace (which im not interested in now) They have challenged the charge back. I genuinely do not know how they are still in business been able to literally steal and lie Shocking

Ordered oysters, they arrived in a sandwich bag, in a box with some packing peanuts. Because they weren’t properly packaged or had nothing to keep them cool the box was damaged as the oysters had leaked. We obviously couldn’t eat them as they were room temperature when they arrived. Contacted Deli Fayre asking for a refund but no response.

At first I got wrong order but Mr. John called me back after complaint and sorted things out. In the end. I got free product! Great service

Ordered 2 x 1 kilo bags of frozen raw king prawns - was told they would be delivered in the morning - they didn't arrive until mid afternoon and when we opened the box they were starting to defrost, only packed with some polystyrene chips around them, immediately put them in the freezer but next day we're frozen in a solid mass suggesting that they had indeed started to defrost, had it throw them out! Wasted £50 - not what you expect from a reputable company, very disappointed

Fresh prawns and a side of smoked salmon delivered without ice packs or chilled insulated packaging. The prawns smelled unpleasant, the salmon unusable. The order had been out for delivery, unchilled and in a heatwave for over 24 hours and was warm to touch. I have contacted them repeatedly, on the phone and via their website, and been told that someone will get back to me or they just put the phone down. AVOID this company.

Ordered shell fish, frozen, on-line. Deli Fayre said it was dispatched at 8.00am on 28 May. Royal Mail say they collected it at 11.00am. Post service paid for was 48hours over a bank holiday week-end. Shipped without insulation or chilling. It arrived on Monday 1st June @11:30am. The stench from the parcel was unbearable. Straight into the rubbish bin. Customer communication are nearly none existent. This company is a scam. Beware. Nobody with a good reputation dispatches fish in 28-33C degrees heat without a chilled distribution chain.