Jency
What I very DISLIKE they Don't have a…
What I very DISLIKE they Don't have a Number for customer service, and takes a day to hear from them when you send a msg through the chat. I have uploaded a bill very early in the morning and is now 7:47pm and the bill hasn't paid. 👎👎👎👎👊👊
Response from DeferitJun 17, 2026
Hi Jency, Thank you for the feedback and opportunity to fully support you and ensure your bill is paid. We understand how important prompt support is and sincerely apologize for any confusion or worry. At this time, we believe that email is the most efficient way to resolve customer concerns. Nonetheless, please be assured that your feedback has been raised as we're continually committed to enhancing our communication and overall services. We'd love to take a closer look into your account to accordingly assist with your bill in questions. Please email your account details directly to [email protected]—we're eager to assist.


