DefenderShieldReviews of defendershield.com

First I was sent the wrong product. As I do not live in the US it was a problem to have it shipped back to the same place as I was leaving in a few days. I returned the product and gave a different address in the US to have it shipped to my relative so he would keep it for Me Until I could go get it at his place which is happening next week. Unfortunately, even though I was told by your people that the address was already changed it ended up delivered to the original address and now I do not have it. So much for your customer sevice. I did not request a return which in the end would have been the best because I was told it would be sent to the new address.

I ordered the daytime amber blocking glasses 10 days prior and they arrived very well packed to prevent damage. I decided to order the orange blocking glasses for evening, but was disappointed & confused as to why the shipping had increased by $3.00.....also that there was a sale on IF you bought both...I could've saved another $11.00. I'm a senior (78) and really could have used the savings.

I had great service from customer service. Everything was resolved splendidly! Thank you, Defender Shield Team!

The product appears to be a quality product, it provides a good quality sound, and it arrived quickly. I have probably given it less stars than i would have liked as i find the earbuds to be uncomfortable. In my experience, this sort of earbud has a tendency to fall off. I appreciate that you have included a few of the rubber pieces but wonder if you could make a stronger earbud that is more comfortable to wear for prolonged periods of time. Thank you

It was really nice that you offered me replacement headphones due to the first pair cutting out all the time. Unfortunately, it's still happening with the new pair, just not as bad. I feel that the premium price isn't worth the actual product. I would still like to return these.

The pouch part itself is five stars but the strap and cheap plastic hardware leave me insecure about its strength if I’m out and about. I can’t just throw it on and forget about it. Also, The flimsy strap makes it so that it moves around my body to the back of my body unlike other similar type cross body pouches with more substantial straps that stay to the front of the body.

The product arrived in a timely fashion. The case looks awesome. It came with several different pieces to try. I found it a little difficult to rewind the air tube around the peace they had in the container so that the air tubes don't crease. I was very disappointed that I was not able to connect it to my phone. It looks like I need another piece to add to it to connect it to my phone when I went back to look at what I ordered on the website the picture showed that the earbuds had the right connector for my phone. However when you click on the picture it shows another connector at the end of the air tubes and there is no choice to switch it back. So it was a bit confusing.

I ordered their air tube headphones and within a couple months they stopped working. They sent me a replacement since it was within the one year warranty, but the replacement also stopped working within a few months. When I asked about another replacement or an overall refund, they said that they could not help me. Good customer service poor quality products.