Allyson
Magnet Does NOT Hold Phone in Place...
The magnet that is supposed to keep the phone in place, is not strong enough to stay on the Defender Shield. Therefore, my phone slips around, and I run the obvious risk of it dropping and breaking. I reported this, and was told to file a complaint, or some time consuming BS like that. I DON'T HAVE TIME TO CLEAN UP THE MESSES AND DO THE WORK THAT SHOULD HAVE BEEN DONE FOR ME. Does anyone? JUST SEND ANOTHER MAGNET FOR CRYING OUT LOUD. PLEASE.
Response from DefenderShieldAug 21, 2026
Hi Allyson, Thank you for reaching out. We were unable to locate any calls, messages or emails from you, but are happy to help with your phone case. Please reach out to our team directly so we can confirm your information to send out your replacements.




