JIm C.
I repeatedly tried to cancel this order…
I repeatedly tried to cancel this order prior to receiving notification of shipment. The customer service for this company is horrible. They cannot be reached by phone and all you get are "automated" email replies. They never specifically responded to my numerous cancel requests, but in fact, still charged my credit card and eventually shipped the order. I have been trying to contact them again to return the product, but again, i have yet to receive any response outlining return procedures.


