DeefocusReviews of deefocus.com

Poorly made and difficulty to adjust. Do not buy.

Placed an order 4/20/25 late afternoon for 1 pair of glasses during checkout I discover an addition order of 4 pairs was added, less than 10 minutes of placement of the order I called to cancel and was told to give him about an hour to get it cancelled and he would get back via email, over an hour passed when he respond that cancellation can not happen because it had been packaged and dispatched for delivery. Sent another email this morning 4/21/25 to inquire about return shipping who pays for it, no response so far. This company is definitely a scam, to think they prey upon the seniors. , I blame myself for not reading the reviews from this site. Stay far away as you can, or better yet go to Dollar Tree for a better product.

Received goods with no paperwork.Unsble to contact for over a month. Tried all ways to get an address for return. No joy.I am a lady of 80 years old and to be treated like this is alien to me.Wouldnt touch them with a barge pole.

I thought I would try these out. The glasses took ages to arrive and were cheap plastic and simply did not work. I immediately tried to contact the sellers for a refund. You are put through to an automatic response saying they’ve contacted their manager and are offering a 25% discount. I wrote that I wanted a complete refund and then the automatic response offered 50% back. Then 75% refund. Then an address in the USA to send the glasses back to. Finally they sent a British address but with conditions that the product had to return in good condition etc, something that could never be monitored so I took the 75% discount and accepted a 25% loss. I would avoid this company if I was you. I wouldnt trust their supposed genuine reviews, the ‘glasses’ are useless.

Purchased these on a whim after watching many adverts on YouTube. Product arrived and the glasses are totally useless. Cheap plastic rubbish! Absolute garbage! I am now into my tenth email trying to get postal return information. They constantly delay by making percentage refund offers I do not want. Do not deal with these people under any circumstances!

Habe 1 Brille bestellt und 5 erhalten und zwangsweise bezahlt. Sofort nach Erhalt der falschen Bestellbestätigung war keine Änderung oder Stornierung mehr möglich. Dieses Geschäftsgebahren grenzt für mich schon an Betrug. Sofort nach Erhalt der Ware habe ich diese per Einschreiben zurück geschickt. Leider ging das Päckchen auf dem Postweg verloren und die Post erstattet nur € 25 bei normalem Einschreiben. Somit bleibe ich auf fast € 200,- Schaden sitzen. Hätte Deefocus die Bestellung korrekt ausgeführt, wären es nur ca. € 30 gewesen. Shit happens

2 Brillen testweise bestellt, 5 Stck. geliefert+abgerechnet. Mehr als 10 Emails gesendet wg. Rücksende Daten. Keine Antwort bis heute. Firma ist betrügerisch unterwegs. Auf keinen Fall etwas kaufen!!! Jedes Produkt aus einem Kaugummiautomaten ist besser als diese Schrottbrillen.

My experience in purchasing and receiving a pair of these glasses is the same as most others. The purchase process does not allow you to see the price until the purchase is confirmed. They do not give you the chance to cancel your order. They charge you for a warranty that it worthless and the glasses do not clearly focus. I've learned my lesson. I hope you do not patronize this organization.