DeefocusReviews of deefocus.com

Testweise mit viel Skepsis bestellt, aber in der Tat nur Billigschrott statt selbstfokusierend.

Vorsicht bei diesem Online Shop. Dort nichts kaufen, alles Schrott, Ist nicht, so wie es dargestellt wird. Und wegen Retour bekommt man keine Antwort. Auch keine Anschrift vorhanden. Totale Betrugsmasche

2 Brillen Bestellt,Kommpletter Schrott (2Stück 35.-) Bei ´´Action´´kosten das Stück die sind um vieles besser a´ EURO

Leider muss man ja ein Stern vergeben. Ich kann nur sagen Vorsicht vor diesem Laden. Normalerweise lese ich Kundenbewertungen immer vor der Bestellung. Diesmal dummerweise nicht!!!.‘ Ich habe die Bewertungen erst nach der Bestellung gelesen, habe sofort storniert. Aber eine Stornierung ist angeblich nicht möglich, die Ware ist angeblich eine halbe Stunde nach Bestellung schon versendet!!! Finde ich etwas unseriös!

Brille ist billiger Schrott! Rückgabe trotz 30 Tage Rückgabegarantie nicht möglich. Bei Bezahlung wird plötzlich eine Garantie dazu gebucht, sofortige Stornierung war nicht möglich. Danach ewiger email Verkehr mit Angebot der Preisreduzierung als Hinhaltetaktik. Versuch eine Rücksendeadresse zu erhalten, fehlgeschlagen. Kein Rücksenden möglich, kein Geld zurück: Achtung Betrüger!!!

This company has 14 unsolved BBB claims! I purchased 1 pair of glasses on May 20, 2024, but was charged for 2. Reached out via phone and email, but was told the order couldn’t be changed. * Company received unused items on July 10, 2024 (within the 30-day return window). * The company claimed the return was never received. UPS confirmed delivery and provided a proof of receipt. All documents were sent to them in multiple emails. I still have not received a refund, and the company has kept the returned items. I have reported to BBB that this company kept $139.78 from a senior. (Refund Issue Order #709882B598) This is one of the emails I received from them. Kenneth (CustomerSupport) Dear Josefa, Thank you for reaching out and expressing your concerns. I sincerely apologize for the inconvenience this situation has caused you. Unfortunately, it appears there was an issue with tracking your return shipment, and we have not yet received it at our warehouse. Without confirming receipt of the returned items, we are unable to process your refund. Additionally, I regret to inform you that this return has exceeded our 30-day return warranty period, which further complicates the situation, as refunds cannot be issued beyond this timeframe. I understand how frustrating this must be, especially given the assurances you've received regarding your refund. Please be assured that we take your concerns seriously, and I will do my best to assist you in any way possible. If you have any further documentation or details regarding the shipment of the return, please share them with us, and I will work to find a solution. Thank you for your patience and understanding. Kind regards, Kenneth ll Customer Support Representative Last email: Myra (CustomerSupport) Hello, I hope this email finds you well. As we attempted to process your refund, it came to a result as declined. To conclude, some processing systems have a certain amount of time in which a refund can be processed and/or a dispute can be opened ( don't his case it's 90 days). Given the said, situation we would highly suggest contacting your bank provider to be sorted out. Once more, we sincerely apologize for all the inconvenience. Best, Myra ll Customer Service Representative

Everyone else has said exactly my experience. AWFUL! Hoping PayPal will pull their payment agreement.

Buyer Beware More fake reviews than Carter has Pills. These glasses are very cheaply made, don't work as advertised. Great idea if the actually worked..; really got suckered on these.. Buyer beware these never worked very blurry on all setting that is when they would adjust... JUNK