Wes
At least the refund was prompt...
The only reason I'm willing to go above one star is that the refund was prompt. That said, the response I received from the customer service rep afterward made me feel like I had been sent to the principal's office in elementary school. In looking at other reviews afterward, it was very clear that their standard practice is to blame the customer for any issue - often challenging their intelligence in the reply they post. (I'm guessing the same will be true here since that was certainly what I received in the response from the CSR.)




