DeedClaimReviews of deedclaim.com

Response from DeedClaimSep 13, 2017

Hi Kelly, Thank you for using DeedClaim.com to create your own deed. I'm sorry that you found the language to be confusing. If you can explain what language confused you, we can take a look to see if we can clarify. There are obviously some things that we can only simplify so much, but we do work hard to simplify the questions as much as possible and generally get favorable feedback on the way we explain difficult legal concepts. With regard to your issue about adding your husband, we would be happy to look into that and explain where you went wrong. And we do give our customers the opportunity to re-access the interview to correct documents without being charged again. We provide multiple ways to contact us for assistance with these types of problems, including a link in the e-mail and a contact box that appears at the bottom of every page of the website. I regret that you left a negative review without giving us a chance to help you correct your answers. Thanks again. DeedClaim.com

Response from DeedClaimJul 18, 2017

Hi Lisa, Thanks for the feedback. We reviewed your document as it was e-mailed to you. It is a little longer than most documents because (a) there are three people signing the document, which means there are three signature lines and three notary blocks, and (b) your legal description is very long, about an entire page. Even with those factors, though, the document is only 5 pages long as produced by our software. If it is showing up on your computer as 14 pages long, it is probably because of the software you are using to open the document. Each of our documents are designed to meet specific page margin requirements, which are often required for recording purposes. If your software is formatting the documents to have only a few words a page, the best bet may be to convert the documents to .pdf format, which is more universally recognized and should help preserve the formatting. Feel free to reach out to us using the chat/messaging feature at the bottom of the website page and we will be happy to help with this. Thanks again for using DeedClaim.com DeedClaim.com

Response from DeedClaimMay 7, 2017

Hi Sandra, Thanks for using DeedClaim.com and taking the time to leave a review. Sorry you had a bad experience. It sounds like you were looking for something other than what we offer. It actually isn't hard to find blank copies of Florida quitclaim deeds. But there are major problems with that type of solution (many of which we have discussed here: https://www.deedclaim.com/free-online-deed-forms-and-why-you-shouldnt-use-them/). The service we provide creates custom-drafted forms that are designed to take your own goals and circumstances into account. Because the software is dynamic, it can adjust the language of the deed based on, for example, what warranty you want to use, whether you want an estate planning deed (like a Lady Bird deed) or an immediate transfer, the type of consideration to include, any special language required to define the relationship of the owners to each other, and many more options. You simply don't get this type of customization from a generic fill-in-the-blank form. I'm not sure what leads you to believe that there is a one-page standard document for transferring real estate. The forms created by our software come from a system designed by attorneys to prepare thousands of deeds for their own law practice for individuals, businesses, trusts, and governmental agencies. None of these professionally-drafted documents were one-page forms. If you have any basis for your statement that you won't be able to use the form to transfer the property, please let us know what that is and we will be happy to help you address it. We are absolutely committed to helping our customers with any issues they encounter in the process. As always, if there is an issue that we can help you resolve, please don't hesitate to reach out. You can simply reply to the e-mail address that sent you the deed and we will be happy to help you address any concerns. Thanks again for using DeedClaim.com -- DeedClaim.com

Response from DeedClaimApr 21, 2017

Thanks for using DeedClaim.com, Raysa. You mentioned that you felt that the deed was not accurate. Without more information, we don't know what you believe was incorrect. We went back and reviewed the deed you created, and it corresponds with the answers that you gave in the interview. We can't see any deficiencies on our end based on the selections you made in the interview and the document that you received. Sometimes inaccuracies are caused by inputting the wrong information (which can happen to anyone), and we are always ready to help our users correct that. And if you think there is a problem on our end, we would love to hear that as well. In any event, I wish that you had allowed us to help you with your issue before leaving a negative review. If you would like further assistance, we remain willing and ready to help.

Response from DeedClaimApr 11, 2017

Thanks for using DeedClaim.com, Maryann. I am puzzled by this review. You sent a request for assistance at 7:21 p.m. and we responded at 7:28 p.m., only seven minutes later. In the seven minutes between the time you asked for help and the time we responded, you left this negative review. I regret that we weren't able to meet your expectations, but I am not sure what else we could have done. We are always ready to help our customers correct any problems. I wish you had allowed us to help you before leaving this negative review.