Delaney VanlinesReviews of dedicatedvanlines.com

The Manager at Dedicated Van Lines contracted our move to LA Transfer and Storage, and the pick up day went terribly. I told Ryan about the issues we had and he promised that he would work with LATS to make things right for us. Around a week after we arrived in AR we found a house to rent so I alerted Ryan of our new address. He told me that he would get our delivery scheduled with LATS and in the meantime he would obtain a detailed inventory from LATS to help with my concerns about some items possible being left off of the moving truck. I waited a week, assuming that Ryan was working on a deliver schedule and inventory for us. When I contacted him again he couldn’t even remember telling me what he would do, and did not have any updates or documentation for me. That happened again the following week so I reached out to LATS myself, only to find out that Ryan didn't call them and they were estimating at least another 2 weeks just to schedule our move due to them running out of trucks and drivers. It was almost a month before we got our delivery scheduled, and it was a full 49 days between pick up day and delivery day. Ryan started ignoring my calls when LATS continued telling me that they couldn’t schedule our move yet. He used religious holidays, family issues, and anger with LATS as a smokescreen whenever we touched based for the few minutes he would give me. He hung up on me multiple times and he never once produced any reliable information. It became clear that Ryan had abandoned me and my family when he quit answering my calls, texts, and emails. That was a full two weeks before I got a guaranteed delivery date from LATS. I am working with LATS separately to resolve issues with them. I have not heard from Ryan once since he abandoned us. This move was a disaster on multiple levels, but it was made much worse because of Ryan’s poor communication and ignorance. DO NOT TRUST Dedicated Van Lines with your family's well-being, he does not care about his customers at all!!

HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE - you think I need a reply from you three years after my date of service?? My review is clear as day. YOUR COMPANY IS ABYSMAL. I URGE EVERYONE **NEVER TO USE YOUR SERVICES**

Excellent customer service. Ryan is great about ensuring high customer satisfaction.

Dedicated Van lines helped us move to our new home. Their service was prompt, friendly and professional. They took very good care of our furniture and personal belongings enroute, ensuring that everything was delivered on time without damage. The moving crew was very patient ; they ensured that our possessions were placed in the rooms in our new home hassle free. We can highly recommend Northern Moving System.

The three men were quick and efficient. They disassembled my bed and put it back together. They also asked a lot of questions about small details. They were very careful, and professional. Also very mindful. They arrived on time and called us an hour before arrival. Highly recommend!

They are provide very excellent service fast to last,I'm appreciate there work.Hope I use this again.

Very good! Very good pricing too! Ryan was super helpful and made the whole process easy! Will probably use the company again and suggest to friends and family! Just a suggestion for the company in general. Please give the name To the customer to put on the money order. Older individuals may not feel comfortable doing a blank money order.

move from NY to Kentucky First of all I believe they are a broker they did not have any trucks with their name on them a company named Trans World van lines did the move. I provided an extensive list to the dedicated van lines agent which encompassed every item along with dimensions. He chose not to use it and used his moving program assuring us it would fit on the 28 foot truck. It did not, there were 300 cubic feet that would not fit had he used the detailed list provided this most likely wouldn’t have happened. I had to pay for another truck because of his miscalculation even though we went off his list it didn’t fit. I was also promised the entire load would be delivered in 2 days on one truck it was not. 8 days later we received the rest of it one of the major reasons I hired them was to have a dedicated truck with all our things there in 2 days-didn’t happen. So the 9200 move cost me 10690. They did not estimate properly charged me more than my quote and did not deliver on time. It was very stressful I would not use them again and I do not recommend them