Decor PriceReviews of decorprice.com

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They lie. Don't buy from them. They claim things are in stock, then when you try to cancel you get "I have emailed manufacture to cancel the order once I hear back on the update will email you." Thought it was in stock, buddy? No Hassle return? Then why do you want to know why I cancelled the order less than 24 hrs (and about 3 business hours) later? What's this BS about a store credit? THERE IS NO REASON TO TRY TO KEEP THE MONEY EXCEPT THAT YOU'RE LIARS AND CHEATS

I tried to return a pendant that I ordered and immediately was refused a return request. The man claimed it was final sale when it was not. I specifically bought the pendant because I knew I was able to return it based on the item page on the website. Nowhere on the site or items page did it claim to be final sale. Not even on the invoice. I spoke to the owner on the phone and he was EXTREMELY rude and yelling over me and could not care less what I was saying. Didn’t even ask me what item I was referring to. This website is a SCAM!!!!! DO NOT RECOMMEND!!!

If you buy anything from this company don't say you weren't warned. They are absolute crooks and liars. Ordered two fans and they continually lied about it being shipped, when I canceled the order, the overnighted the order and now say I can't cancel and would have to pay for shipping it back. Abolsute scam company from the Middle East.

Purchased down rod and ceiling fan 9/2. Website stated ships in 1-3 days. Had not recieved by 9/6. Contacted merchant by email. Response received by email feom Roy on 9/9 item had not yet shipped and was awaiting tracking number. Cannot find order online when looking on website account. Replied back to email and revieved no response. Contacted merchant again on 9/10 spoke with Max. After 15 mins on hold was told item was in process of packing and would ship out. Could not get a time or tracking number. Informed Max to cancel order as the website had falsely advertised. Was told could not cancel. Then was told he would attempt to cancel but could not guarantee. Could also not share when it would arrive. Inquired to their advertisement of 1-3 days and was told I was wrong, when I informed that I had screen shot from purchase he then said he would talk to their marketing team. Asked how long it would take to know if cancel went through and was informed possibly a few hours to tomorrow. Would notnoffer any compensation for inconvenience poor service.

Had an awful experience. Just bought 4 fans for my home that all said "Product can be returned within 30 days of receipt with no restocking fee. Buyer pays return shipping costs." I wanted to return 2 fans and they said no because my order was considered a bulk order. I placed the orders for MY HOME and just had 2 other fans and a replacement down-rod. They refused to take the fans back and now I am out $500+.

This company is a scam, DO NOT BUY. They operate under several different company names all associated with the same phone number and address. 'DECOR PRICE' 'DESIGNER LIGHTING AND FANS' & 'LIGHTING SELECTION' I purchased a fan that arrived damaged. I sent photos of the damage and was told my replacement parts would be shipping out soon. After 3 plus weeks of daily calls and emails with no resolution, I finally googled and found LOADS of stories just like mine. As of today, I'm told they accidentally shipped the replacement blades to the wrong customer and I must wait for that customer to receive and return them before they can be sent to me. We all know that Fedex can reroute packages so this further contributes to the LIES. If I return the damaged product, I am told that I am responsible for shipping costs. DO NOT BUY FROM HERE.

They won't let us return the chandelier. Manager Roy hang up the phone on me. Very rude poor customer service. Lost 720$