Decor MarketReviews of decormarket.com

After hours of looking for a dresser and nightstand that was in stock ANYWHERE during these COVID times, I was so happy to find the exact pair I was looking for at a great price on the Decor Market website. I was a little skeptical at first since I had never heard of their company before, but I can assure you that their customer service and product availability exceeded my expectations! It was fast and easy to get through to a real person on the phone, and they answered all of my questions in a timely manner. I was also really surprised with their shipping turnaround. My product shipped today from the other side of the country and will be at my door in just 2 days. I will be looking at Decor Market again before anywhere else for my next furniture purchase. Thanks!

Huge selection. Reasonable prices!!

Item was a great price. Free shipping! At first I didn't see an email from them about shipping. I ended up emailing customer service and still didn't see anything. Finally I looked in my spam folder and found 3 emails from them. A customer service rep answered me and send another email in case I hadn't gotten the 1st two. Just look in your spam if you didn't receive an email

GREAT EXPERIENCE WITH YOU

I accidentally stumbled on this website! So glad I did! Prices are affordable and so modern and clean! I love it and highly recommend this website! Shipping was quick as well! Love love love!!!

I found a Safavieh Palladian Mirror that I wanted to order on another site and was looking online for the best price. That’s how I discovered Décor Market. I was a little leery since I was not familiar with the company but found some great reviews so decided to give them a try. I emailed customer service to ask a question about the color, and Eric responded within 90 minutes confirming it was the white color that I wanted. That began a fruitful email conversation with him. I told him that I would order 2 of the mirrors the following week since I would be out of town and didn’t want them to arrive while I was away. He offered to arrange for the mirrors to ship when I returned if I wanted to order sooner rather than risk them being out of stock. Hmmm, good idea and very helpful! I placed the order online and did a chat with customer service to hold delivery until after I returned, and for good measure, I emailed Eric with the same information. This time he responded within 30 minutes ensuring me that he personally inputted my order and delayed shipping until the day of my return. Ten days later, the evening I returned from my trip, I emailed Eric to say that I was back just to make sure they had shipped. He emailed me the next morning with my tracking information and I received the mirrors the next day, on Wednesday. They were exactly what I wanted, but one was damaged. So I emailed Eric and he said no problem, they would swap it out, and he had already processed a return label for me. I packed up the mirror and sent it back the next day. The replacement was shipped simultaneously and I received it on Monday, only one week total to receive BOTH shipments! I am impressed with the speed of delivery, and especially with the quality of the customer service. And the mirrors look great! I highly recommend Décor Market!!

I had a issue with the table i ordered, but a gentleman named Eric took great care of me by replacing the table with another one. I also ordered 2 end tables they came in in great shape & was a great project putting them together. Thanks again Eric for great customer service. Dorsey

When I had a question customer service replied quickly to my email. Ordering was simple and I received my dining chairs in a timely manner