Andrea A.
Beautiful ivory rug shag
Ordered a beautiful ivory shag rug from them it came in slightly damaged and they replaced it no questions asked! Great customer service experience and pricing!

Online retail boutique designed to provide beautiful pieces at unbeatable prices & free shipping on everything, everyday! • Save $50 by joining the newsletter!
Decor Market (decormarket.com) has 67 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Andrea A.
Ordered a beautiful ivory shag rug from them it came in slightly damaged and they replaced it no questions asked! Great customer service experience and pricing!
Kelsey W.
I had such a wonderful experience shopping online with Decor Market. I searched high and low for a specific looking dining chair, all big box retailers were sold out! But Decor Market had what I was looking for…and at a great price too! I ordered 6 chairs, one arrived damaged/factory defect. Decor Market’s customer service was excellent and within a day of writing them about my damaged product, they had a new one on the way. I will definitely be a repeat customer!
Jamie E.
Great Customer Service from Decor Market-- I had an issue that was clearly due to a manufacturing error and Decor Market went out of their way to ensure that I was satisfied with the outcome. I was so happy with their email response times and the fact that an actual human answered the phone! Will definitely be buying from them again.
Donald N.
Excellent customer service and the rug I ordered matched my room perfectly. I was skeptical at first but I am now happy to be a decor market customer. Thank you!!!
Margo T.
The customer service team are amazing! I accidentally ordered the wrong color rug. They immediately refunded my order, and tried to get the correct color. They were unable to get the rug, and were still so sweet about it.
Life C.
Ordered a set of chairs that was on pre-order. Waited awhile for them (nothing to do with Decor market), and received my table. I decided the chairs originally ordered weren’t going to work so I modified my order. However the order had already shipped. Decor Market took care of shipping them back and sending me the updated chairs. I really appreciate them taking care of me like that. Other companies might have left me with shipping bill, but because of this I will order again from Decor Market. They won my business. Also their communication was on point as well! Great job
Amie
Great customer service and wide selections of nice products. Highly recommended!
Irene T.
First time customer and was very worried. It turned out to be a superb experience. Bought 4 dining chairs but one had a crack. Emailed them the picture on the same night and they responded the next day, agreeing to send a replacement chair. Received the chair few days later. This is exceeding my expectation. Very impressed.