Seana S.
I never received any shipping…
I never received any shipping information on a $250 order. When I called, the employees were helpful and professional but seemed to have some difficulty locating the order and the delay issue. 2 months after my order and a phone call I received my order. You can't beat their selection but I was disappointed in the order confirmation and shipping process.
Response from DecoratorsbestDec 23, 2021
Hello! Thank you for your feedback. We are so sorry that you didn't receive your order in a timely fashion. DecoratorsBest does not carry any inventory. All orders are placed through us and shipped directly from the brands. If the brands do not have any stock they are shipped directly from the mills, which are sometimes located over seas. We apologize for any inconveniences on your order. Please feel free to reach out to us if you have any questions. Have a great day.




