DecorativePlumbingProsReviews of decorativeplumbingpros.com

Great service. Helpful person on the phone, nice price and timely delivery. Well done. I’ll be back.

It's been two and a half weeks, and I have no idea where my order is. No itemized receipt. Contact information on email invoice is incorrect (phone number doesn't connect, had to look them up on their website instead). I attempted to contact them 6 times, only received voice mail (and I left messages). This morning I called them again twice, and I heard someone answer the phone and put it back down each time. They never returned my calls and never contacted me about my order. For some reason, they picked up when my husband called. You'd think if they needed time to receive a backordered part, the least they could do is let their customer know. As of now, I'm still waiting on parts and I'm pretty skeptical that they're even going to arrive.

Scott from DPP was the epitome of Customer Service. Polite, patient, and very helpful. I needed a unique part and was struggling to find out which was the proper replacement. Scott was essential and helped deduce which part was truly required for the job I had. I will definitely be sharing details on DPP with other friends working on bathroom remodels. Thanks again! Kai

Great service, fast shipping!

Great customer service! Helped find what I was looking for and shipped it same day. Highly recommend

I received a the high quality replacement part that i was expecting. The delivery was fast with no issues.

genial utile

Every part of this process from ordering to receiving the order was top notch and user friendly.