John O.
The drawer pulls I purchased are all…
The drawer pulls I purchased are all tarnished. I am going to have to buy some kind of metal cleaner to remove the tarnish. If it was not for the fact that this model of drawer pull has been discontinued I would have returned them. I looked at 5 different companies who were all out of stock for this item. I needed 3 more for the dresser I have, so I purchasd an additional one in case it is needed in the future.
Response from DecorativePlumbingProsJun 15, 2022
I'm very sorry if there was some sort of misunderstanding. The drawer pulls you ordered have a vintage brass finish. According to the manufacturer's website "The distressing process used to create the Vintage finishes on solid brass makes each individually crafted item unique from the other. Finishes will vary in color and in darkness. These finishes will change in time and are not guaranteed." We are more than happy to create a return and refund your order. Alternatively, Omnia has 4 left in stock. Likely the last 4 in existence. We would be more than happy to order them and send the remaining pulls free of charge as a good faith gesture, but will be unable to refund you if they aren't to your liking. Please reach out to us at [email protected] and let us know how you would like to proceed. Thank you, Brian Decorative Plumbing Pros