DecorativePlumbingProsReviews of decorativeplumbingpros.com

Quick efficient q& a & order/delivery process

We had a good exp with this company we got the part we need

I believe I did not receive the name brand product (Franke) but rather a generic. On the DCP website, they show a picture of the part in a package that has the name Franke, suggesting that the product is made by Franke. However, I received the part in a plain plastic bag, suggesting it is a generic replacement part, that might not last as long. Otherwise I would have given a 5 star rating.

Received a broken sink and have email them few time and still haven't gotten a reply.

Website is easy to use. Product was better priced than on other sites. It came quickly and is exactly what I needed - fits perfectly.

Helpful in finding hard to get plumbing parts. Kept in touch with the whole process

The website was easy to navigate. The order was processed quickly. I received the Toto drain valve and toilet seat within a week. The products were as described and arrived in well packed boxes.

Gibi and her team were GREAT in helping me get the right parts for my specific Duravit basin.. She went ABOVE and BEYOND to make sure my issues were addressed and had GREAT communication skills. Her customer service was 5-stars and would give her more but that’s the limit .