deconovo Reviews | Read Customer Reviews of deconovo.com

deconovoReviews of deconovo.com

4.2269 reviews
Decoration & Interior
16192 Coastal, Highway Lewes, Delaware

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deconovo

About deconovo

Deconovo specializes in affordable and modern home decor. Our European and US-based designers stay up-to-date with the latest trends to ensure our range of stylish home decor products always stays on point.Over the years, we have expanded our catalog to include all categories of home decor. We offer sofa covers, cushion covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles, and more.Our company culture values authenticity, simplicity, and reliability - the exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to improving the lives of those around us and the local community, helping them to live better and realize their true potential.

deconovo (deconovo.com) has 269 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: deconovo.com
Website: deconovo.com
Category: Decoration & Interior
Location: Highway Lewes, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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deconovo reviews

Showing 40 reviews with 1 star · Clear filters

christopher E.
Mar 14, 2024
No refund.l
No refund, the return policy is abhorrent.
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LEWIS M.
Mar 5, 2024
YOU SENT ME THE WRONG BATH RUD AND WHEN…
YOU SENT ME THE WRONG BATH RUD AND WHEN I CALLED THEY SAID I HAD TO FILE A COMPLIANT ON YOUER WEBSIT TO MUCH TROUBL FOR ME WILL NOT PUCHASE ANYTHING ELSE FROM DECONOVO.
Response from deconovoMar 6, 2024
Hi Lewis, thank you for your feedback. We are truly sorry to hear about your recent experience and the inconvenience it caused. We haven't received your email or phone call yet, but we have sent you another email and will be following up with a call by tomorrow. In the meantime, if you have any further questions or need immediate assistance, please contact us via email [email protected] Sincerely, deconovo
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Jacques C.
Jan 10, 2024
SAV inexistant, erreur de commande
Je vous déconseille fortement ce site, ce sont es produits bas de gamme. Le SAV est inexistant, suite une erreur de leur part sur la commande, c'est impossible de les joindre. Attention, le numéro donné sur le site internet n'existe pas !!! Donc seulement joignable par mail, et ils ne répondent pas. Vraiment EVITEZ CE SITE.
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Eleni A.
Jan 6, 2024
The quality was very poor
The quality was very poor. I expected something much nicer as was pictured. That's why I ordered it to begin with.
Response from deconovoJan 8, 2024
Hi Eleni, Thank you for your feedback. We apologize for the unpleasant experience, we will improve our products as soon as possible. If you are not satisfied with the product you received, you can contact us for a refund or exchange. If you have any further questions, please contact us via email [email protected] Kind regards deconovo
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Faye S.
Nov 5, 2023
I requested information on how to…
I requested information on how to return and never received a response
Response from deconovoNov 9, 2023
Hi Faye, thanks for your feedback. We have replied to your email, and have not received your reply, please check your inbox, if you need other help. you can contact us again! Kind regards, deconovo
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Toni S.
Nov 3, 2023
I still don't have the curtains
I still don't have the curtains. They were shipped out on 10/26 from Lubbock, TX which is 2 hours south of Amarillo where I live. They went to Fresno, CA then to Litchfield Park AZ as of 10/27 at 3:10 AM which USPS says they are awaiting the item. As of 11/3 12:58PM USPS says they are awaiting the package.
Response from deconovoNov 9, 2023
Hi Toni, thanks for your feedback. We are very sorry, as the package was damaged during shipping, we have sent you an email today and will provide you with a follow-up solution. if you need other help. you can contact us again! Kind regards, deconovo
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Sandra G.
Nov 3, 2023
I haven't received my curtains yet and…
I haven't received my curtains yet and it has been 10 days and you promise 3 to 5 days. I will review again after I get my order
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Charles V.
Nov 2, 2023
Wrong product
Wrong size wanted and not blackout....I taped on 52x63. .but when I ordered it came up wrong....I tried it last night and it did it again
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