Mehak J.
Best jewelry
My experience with ordering from this site is great. Theirs jewelry is very nice and matched the description. And customer service is great and helpful.
one stop shop for all kinds of indian and pakistani traditional jewellery, primarily in HYDERABADI and punjabi jadau jewellery along with kundan and polki jewellery . we offer jewelry in silver too.
deccanjewelry.com (deccanjewelry.com) has 217 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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217 approved reviews, newest moderated first
Mehak J.
My experience with ordering from this site is great. Theirs jewelry is very nice and matched the description. And customer service is great and helpful.
Javeria S.
So far customer service has not been great. I emailed twice asking for an update about my order. They told me it would take 3 weeks from the date of purchase. They failed to provide any time window. Their response to my emails was not satisfactory. I would have responded more professionally and told my customer in a more empathetic tone that the order will go out as soon as possible and that we value your business. None of that was said to me. In fact I needed the teeka for an event. Not only will I not get it in time for the event but they lost a future customer and potential customers because had the product been nice it would have garnered attention and would have been a great way to promote their business.
Response from deccanjewelry.comSep 19, 2024
Thank you for the review javeria . I replied twice in the email that the product you purchased is a made to order item and it will take three weeks . The title clearly mentioned it’s not ready with us . What we make are hand made jewelry and it takes time to make them . We don’t mass produce stuff , one piece at one time is our store policy to maintain quality and uniqueness . You asked for a tracking number , our reply was the item is still in making and unfortunately I cannot provide tracking to you till it shipped . Regarding making time it was mentioned as 3 weeks in our email conversation as well We do value business provided by our customers ,which is why we never made a false promise of shipping it out early as we know that this product will take time . Thanks
sowmya M.
quality is really nice
Shabana S.
Great service faster and beautiful sets .good quality .Thank you so much
Aalia S.
I'm very happy with the workmanship of your products, and the price is worth it.
Tarun D.
Exceptional design and quality. Exactly as seen in pictures!
Tahniat W.
The almost important part that I love about Deccan is that their prompt delivery! I love everything that got from this site and I’m their avid customer!!!
Shazia S.
Wrong bangles sent