Bette M.
Never received delivery.
Never received delivery.
Response from DecantXNov 19, 2025
Hi Bette, we have looked into this for you and see you've now received your package. Please let us know if you have any further questions.

DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Bette M.
Never received delivery.
Response from DecantXNov 19, 2025
Hi Bette, we have looked into this for you and see you've now received your package. Please let us know if you have any further questions.
Jorge A.
Great experience overall. They were a company when I wanted to drop an item for my order after placing it. I did appreciate the customer service and the packaging of the colognes were superb so far my favorite one is Bond number nine trifecta but yeah, I’m definitely buying from them again soon.
Response from DecantXNov 19, 2025
Thank you for the great feedback! We’re really glad to hear you had a positive overall experience and that our team was able to help when you needed to adjust your order. It’s also wonderful to know the packaging met your expectations and that you’re enjoying Bond No. 9 Trifecta, an excellent choice! We appreciate your support and look forward to serving you again soon.
Chelsea B.
Each smell was so immaculate! I haven’t had Gritti Duchessa in forever so to smell it again almost brought me to tears. The Versace Dylan Blue for my man was also so nice and subtle. It was my first time trying the Jimmy Cho and it didn’t disappoint.
Response from DecantXNov 19, 2025
Thank you so much for sharing this. We’re really happy to hear that Gritti Duchessa brought back such meaningful memories for you. That is the beauty of fragrance. It is also great to know that Versace Dylan Blue for your man and the Jimmy Choo you tried for the first time were both enjoyable. We appreciate you choosing us and we’re glad your selections did not disappoint.
Ian R.
Smells that are good! Right to your door! Easy to try new ones. Not expensive and fast!
Response from DecantXNov 19, 2025
Thank you for the great feedback. We are glad to hear you are enjoying the scents and finding it easy and affordable to try new ones. Fast delivery is something we work hard on, so it is wonderful to know it made a difference. We appreciate your support!
Shannon
The scents arrived in perfect condition. I got just what I ordered. The packaging is good with easy to read labels. (Very nice.) My only complaint (and it is small) is that I would like to have gotten my order a little quicker. The website is easy to use and has a great selection! Will use again.
Response from DecantXNov 19, 2025
Thank you for the thoughtful feedback. We are glad to hear your scents arrived in perfect condition, exactly as ordered, and that the packaging and labels worked well for you. We appreciate you mentioning the small delay too. While most orders arrive within the expected timeframe, we understand the desire for quicker delivery and are always working to improve. It is great to know you enjoyed the website and our selection. We look forward to serving you again.
Dremis H.
I choose Decantx over others simply because their prices are better. There is always some kind of discount going on, which is always a bonus. I haven't noticed any charges for shipping and handling. And I get what I order in 4-5 days. And the meat and potatoes of it all... great fragrances! I give Decantx a 4* rating. As their collection of fragrances grows, so will their rating.
Response from DecantXNov 19, 2025
Thank you for the detailed review. We are glad to hear that our pricing, frequent discounts, and free shipping make a difference for you. It is great to know your orders arrive in about four to five days and that you are enjoying the fragrances themselves, which is what matters most in the end. We appreciate the honest four star rating and your note about selection. Our collection continues to grow, and we look forward to earning that fifth star from you in the future. Thank you for choosing DecantX.
Elyor F.
Nicely wrapped
Response from DecantXNov 19, 2025
Glad to hear you enjoy our wrapping!
The S.
Paid for express shipping and it arrived a day early.
Response from DecantXNov 19, 2025
Thank you for sharing your experience. We are glad to hear your express order arrived even earlier than expected. We appreciate your support!