SK
Return customer
Fair price; good selection; timely delivery.
Response from DecantXApr 6, 2022
Fantastic to hear, Thank you for your feedback!

DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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SK
Fair price; good selection; timely delivery.
Response from DecantXApr 6, 2022
Fantastic to hear, Thank you for your feedback!
Giovanna V.
The decants components are the best I've ever received and would totally buy from the website again!
Response from DecantXApr 6, 2022
Wonderful, thank you for letting us know!
Cesar S.
Fragrances are nicely packaged, have a fair price, and shipping was decently fast. Will definitely buy more from decantx in the future to sample fragrances. 10/10
Response from DecantXApr 6, 2022
Thank you so much fro your feedback!
Jordan
Customer service was very responsive and helpful. Thank you!
Response from DecantXApr 6, 2022
Thank you so much for your feedback, we are grateful and happy to help anytime!
Jan C.
I ordered twice from DecantX, and I waited to write my review until my second order arrived. It just did today, and here is my experience: Customer service is great - I asked a question and within 24 hrs I received a response. My first order was flawless, and my second order was almost perfect. The only problem was that one of the 2ml atomizers was maybe defective? When I pressed on the pump some of the fragrance started leaking out instead of being sprayed. But, I'm chalking that up to a faulty atomizer instead of human error; no reason to blame them for that. I'll definitely buy from them again.
Response from DecantXApr 6, 2022
Thank you so much for your feedback! We are very happy to have you on board! :D
Alejandra S.
Very pleased with my package as always. The perfumes are well secured, although in my last 2 orders, I have found that the fragrances have leaked a little in transit. Not a crazy amount, but definitely enough for the bottles enclosed to be noticeably wet. Other than that, I will continue to purchase for samples. Great selection, good prices.
Response from DecantXApr 6, 2022
Thank you so much for your feedback! Please contact us at [email protected] with any order related issues, we will 100% work with you to resolve any leaked fragrances and we sincerely apologize for this situation.
Sean K.
Super quick order processing and shipping. And they sent samples!! Love DecantX and you have a loyal customer!
Response from DecantXApr 4, 2022
Thank you so much for the wonderful feedback, you're awesome!
DCNiceGuy
I’ve ordered a few times from DecantX. Stuff smells legit to me, shipping is fast and I love the 5ml spray decanters.
Response from DecantXApr 4, 2022
Thank you for your valued feedback!