Alex P.
Very responsive and understanding
Very responsive and understanding, went above and beyond what i was expecting definitely would recommend

DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Alex P.
Very responsive and understanding, went above and beyond what i was expecting definitely would recommend
Dup S.
Excellent customer service. Fast delivery. Most importantly, authentic fragrances.
Justin
I ordered a sample atomizer of YSL Kouros, unfortunately the spray didn't work. I got in touch with her customer service, and they were incredibly prompt to respond, courteous, and helpful. They got me a replacement that works and I am happy.
Karen
I love being able to get designer fragrances in 1 to 10 ml sizes. I can have a wide variety of scents at a reasonable cost without having to purchase full sized bottles. I recently had an order damaged in transit and it was resolved immediately. I will confidently continue to do business with DecantX .
Elizabeth T.
Decantx has given fantastic customer service to me. They were very patient with me for asking basic questions on how to order and use the atomizer refills in the past, and recently they were extremely responsive when I received a perfume that was damaged in shipping. They make it very easy to contact them right from the tracking email. They usually ship quickly. Sometimes their samples cost a little more, but they give the extra service and attention to detail.
Jason B.
Great selection of fragrances at affordable prices. I have ordered from them many times.
Justo Luis F.
Amazing selection and fantastic packaging. Fragrances are of decant quality no second-hand or gray market BS here. My go-to in testing fragrances prior to purchase. Can’t say enough good things. Multiple purchases and all great.
Angel
Very helpful support team. DecantX is a reliable and trustworthy service. If you are ever interested in purchasing a fragrance and want to try something out definitely give them a try