Tiffany H.
DCG Group was a complete…
DCG Group was a complete disappointment. They didn’t actually lower any of my payments, they just delayed things from going into default for a couple of weeks. Then my account was “accidentally” frozen, which forced me to shut down my business altogether. They did not do what they said they would do, and working with them was a waste of both energy and time. I do not recommend them at all.
Response from Debt Consultants GroupSep 17, 2025
We sincerely apologize for any complications that arose following the settlement of your account and submission to your lenders. Upon reviewing the situation, we discovered that the fax number originally provided was incorrect, which likely contributed to delays on the lender’s end. Once you supplied the correct number, we promptly updated our records and resubmitted the necessary documentation. At that point, the account should have been successfully released. We understand how frustrating this situation can be, but your financial institution makes its own decisions regarding freezing your account. However, we also noted a flag on your account indicating that a scheduled payment was missed, which may have caused you to fall behind. We’re here to help clarify any remaining concerns and work toward a resolution.




