Cin7 CoreReviews of dearsystems.com

Good for small businesses and keeps improving. Great for inventory management and a good B2B. My only criticism is that website integrations and stock mapping could be better.

Cin7 has fundamentally changed how we run our business. While it is a powerful and complex in terms of inventory management and feeding in to our accounting software - as a project management tool it allows our project managers to easily see the status of all of their projects. There have been change management issues - but Cin7 support is very helpful.

We're a medium sized B2B wholesale business that has does importing and manufacturing, with some additional B2C e-commerce channels. We've just migrated over to Cin7Core, from previously using an old server-based, old-school version of MYOB AccountRight. From our point of view, this change has been positive in numerous ways. Firstly, to have a reliable, flexible cloud-based ERP system which provides accurate inventory control, and seamless integration solutions is a huge plus for our business. We use e-commerce solutions like Shopify for B2C and shipping with ShipStation, making our workflow smoother and easier to process. We spent a lot of time preparing our data prior to our migration, so things have been working optimally for us in this respect. Regarding cost, we spent a lot of time researching and comparing different ERP's that might suit our size of business. We decided to choose Cin7Core, as it ticked more of the boxes on our "wish list", compared to others. Based on comparison at this level, we also found the cost for Cin7Core to be justifiable. However, this might be subjective depending on the size and type of business. Also, when it comes to costs, when you consider the benefits of being able to streamline processes, native integrations for e-commerce and using Cin7Core's workflow automations; these have all proven to be time-saving features which have significantly reduced aspects of our admin workload. Another example of this would be their integration with Pencil Pay, which has entirely removed a layer of bookkeeping admin, with automated reconciliation. The Cin7Core B2B Portal for wholesale is functional and easy to maintain, because is it a direct, native extension. However, it's not as specialised and other third-party B2B solutions and does lack a few bells and whistles. But the relatively affordable add-on cost still makes it quite justifiable. Although email support might be a delayed response (in some cases overnight, being in Australia) we have been able to find plenty of helpful support guides. literature and videos to assist us with our learning curve and implementation. We also used a consulting firm to help us, as required also. The reporting aspect of Cin7Core is not optimal for our requirements and could probably benefit from some improvement by Cin7Core. Thus, we're exploring some external, third-party reporting options for this. It's only early days for us using Cin7Core. But for our migration experience so far, things have been going better than expected. It's been a lot of work and a big learning curve, but it's already revolutionized many aspects of our business and we're happy with our decision to choose Cin7Core.

Great tool, but the support system is not trained enough with proper knowledge of the system.

Knowledgeable staff members. Would be better if can allocate longer consultation sessions.