Cin7 CoreReviews of dearsystems.com

Kunal was so helpful in guiding how to handle what we needed help on. He is knowledgeable of the system and was a pleasure to work with on the zoom call.

Umang You were a great help really appreciate your time and knowledge about core which helped me with the purchase order.

Suwashini was very accommodating. I love that she immediately initiated a call to save us both time traveling back and forth. I also love this new feature that support can now drop a link so I can share my screen. That saves us from the trouble of misunderstanding what the issue is. I used to hate the chat support in cin7. A lot of things can get lost with just sending images and typing in your concerns so this new feature is a surprise for me.

We've used Core for over a year now and it's transformed the way we work. It can take some getting used to in regards to our practises, but it has helped us keep an accurate inventory of our stock and it's been a perfect way to capture all of our sales. Our onboard specialist Shuaib has been an integral part of setting us up and maintaining our understanding of the systems in's and out's and will continue to do so. Honestly, I consider him part of our team and I wouldn't want Core without him. His knowledge and professionalism is what everyone should strive for.

Mark Dessanayaka saved the day for me and my business. I started using Cin7 Core a year ago and we paid for onboarding but the people that were assigned to us were not helpful in understanding how our business with a co-manufacturer worked with stock purchases vs. service purchases. After almost switching to a Cin7 competitor I was fortunate to do a couple working sessions with Mark. He was patient to understand the flow of my business from PO to sale order. He suggested an alternate method for workflow which wasn't suggested by our original onboarding team. I feel confident now that it has simplified the process saving time and headaches from accounting perspectives. I recommend Mark as the onboarding manager from the start so these solutions don't start from the beginning rather than him fixing issues after the fact. Thank you Mark!

Really great system and excellent training/support.

Just wanted to thank Suhail for the extremely quick turn around on my 2FA reset request

Mark is excellent, super Patient and very friendly spend much time with us sorting out our issues - we are nearly there !