Ryan
Company support was great when I had an…
Company support was great when I had an issue with my order. Sent out a new order with no hassle. Very happy with the company outreach and the Cognitive Max products they offer.
Dear Apothecary is an independent, family-owned supplement company based in Vista, California. We’re one of the fastest growing supplement brands in the country, ranked in the top 1% of all Shopify stores.Our name comes from a time when the apothecary was the first person a family called: someone who knew you by name and took the time to explain what they were giving you and why. We started Dear Apothecary to bring that care back to supplements.Real people, fast answers. Support is handled in-house by our own team, never a chatbot or an outsourced call center. We aim to answer every email within 3 hours, and for bigger issues we’ll schedule a call back with a manager.Every formula is manufactured in the USA under the FDA’s cGMP standards by NSF-certified (NSF/ANSI 455-2) manufacturing partners. Batches are tested by an independent, ISO 17025 accredited lab for identity, potency, heavy metals, and microbes. That process takes 8 to 12 weeks per product, while overseas production can reach market in 3. We think it’s worth the wait, and we will never move our manufacturing overseas.Formulas built on research. More than 50 formulas, each built around ingredients with research behind them at doses guided by the studies.Reviews you can trust. We don’t buy reviews. What you read here comes from real customers.Named Best Supplement Store for Holistic Wellness by Naturopathic Doctors in the 2025 Best of Best Review awards.Questions? [email protected]
Dearapothecary (dearapothecary.com) has 93 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Costa Mesa, California
Excellent

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Personal Care · Los Angeles, California
Excellent
93 approved reviews, newest moderated first
Ryan
Company support was great when I had an issue with my order. Sent out a new order with no hassle. Very happy with the company outreach and the Cognitive Max products they offer.
Stacy C.
My order was delayed or lost and when I contacted customer service they immediately sent another order. It arrived in a timely manner and is exactly what I wanted. The lost package eventually arrived and when I notified Dearapothecary customer service they advised me to keep the extra order as their gift for the incovenience. Very unexpected and appreciated.
Claudia S.
I have been using Collagen Peptide for several months and like the product very much. Equally important is the customer service, which is excellent. I recently didn’t receive a bottle of the Collagen Peptide while away on vacation. Even though it was probably misrouting by the USPS, Apothecary went ahead and replaced the kissing bottle at no charge.
John
AFTER A YEAR OF CORTISONE SHOTS AND VARIOUS MEDICATIONS I WAS READY TO GIVE UP HOPE UNTIL I HAPPENED UPON AGILITY+ BY DEAR APOTHECARY...OF COURSE EVERY CASE IS DIFFERENT, BUT AFTER TWO MONTHS USE I AM NOTICING SIGNIFICENT RESULTS AND IMPROVEMENT WITH MY SHOULDER PAIN...I HIGHLY RECOMMEND THIS PRODUCT FOR ANYONE EXPERIENCING JOINT PAIN...(JUST BE PATIENT BECAUSE IT DOES TAKE A FEW WEEKS TO START WORKING)...THE CUSTOMER SERVICE IS VERY GOOD AND THEY QUICKLY RESPOND TO ANY MESSAGES SENT...NOT JUST 5 STARS, BUT ALSO TEN THUMBS UP!!!
W. B.
Great products great people I’ve been using the magnesium5 now for a few months wish I started sooner no more excruciating pains in my sleep from leg cramps and not to mention I sleep like a baby :) don’t hesitate spend your hard earned money wisely !
Carole
This Company has the best customer service of most any company I've ever dealt with. They are very prompt with their responses and very willing to work with the customer. I truly wish I could've made their product (Berberine) work for me, but I am very sensitive to medication's and supplements so I had to give it up. They were very willing to stand by their money back guarantee, without any questions and very promptly. If you are considering trying anything from them, do not hesitate to reach out to them for help and trust that they will be there for you when you need them.
Debbie C.
I have tried dozens of supplements and most of them do nothing, but the Berberine from dear apothecary has actually curbed my hunger. I've only been on it for a little over a week so I haven't lost any weight yet, but it has curved my sugar cravings, and I couldn't be happier. I will update my review in a few weeks to see what happens.
Michael H.
Had a small mishap with my shipping address, support was very fast and efficient in their response and got it taken care of no problem.