Mastermind.comReviews of deangraziosi.com

Response from Mastermind.comJul 9, 2025

Dear Anna, We sincerely appreciate you taking the time to share your thoughts and feedback with us. We want to ensure we address your concerns in the best possible way. To provide you with personalized assistance, we have reached out to you directly through Trustpilot. Once we have more information, we can further look into your mastermind account. If you have any further questions or concerns, please don't hesitate to contact our team via email at [email protected]. Thank you once again, Anna, for your feedback and for being a valued member of our mastermind community. We look forward to your response! Sincerely, The Mastermind Team

Response from Mastermind.comJul 9, 2025

Dear Anastasia, Thank you so much for taking the time to share your feedback with us. We are truly sorry for the frustration and confusion you experienced regarding the charges of $47 USD that occurred following your trial, and we deeply apologize for the difficulties you encountered while attempting to cancel your membership. Your experience is incredibly important to us, and your feedback is invaluable. Member satisfaction is our top priority, and we are continually working to improve our programs and support services. Please know that we have shared your concerns with our management team and have taken immediate steps to enhance our processes to ensure a better experience for all our members. We want to reassure you that your concerns have been addressed with the utmost care. Our support team has already reached out to you via email from [email protected], cancelled your membership, and a reversal for the charges associated with your membership has been processed. Please allow 5-10 business days for the refunds to appear in your account. We truly appreciate your patience during this time. Anastasia, your trust truly means the world to us. If you feel we've made things right and you’re comfortable doing so, we would be incredibly grateful if you’d consider updating your review. It would not only mean a great deal to our team but could also help others in our community. Please accept our sincere apologies once again. If there's anything else we can do to support you, please don’t hesitate to reach out! We’re here for you! With warm regards, The Mastermind Team

Response from Mastermind.comJul 7, 2025

Hi James, Thank you for sharing your experience with us. We’re truly sorry to hear that your time with Mastermind.com didn’t meet your expectations. Your feedback is incredibly important, and we want you to know that we take your concerns seriously. We understand how frustrating it must have been to be charged for something you didn’t use, and even more so when you felt that support didn’t provide the clarity or help you were looking for. That’s never the experience we want for any of our members. Please know that our intention is never to simply collect card details, as we aim to provide real, transformational value through our platform and the programs offered within it. In regard to the charge you mentioned, we’d like to get this resolved as quickly and thoroughly as possible. Our team has already reached out to you directly via Trustpilot to gather more information so we can review your account in detail. If you haven’t seen that message yet, please also feel free to email us again at [email protected] so we can ensure you’re fully supported and heard. We’re here to make things right, and we hope to have the opportunity to regain your trust. Sincerely, The Mastermind Team

Response from Mastermind.comJul 2, 2025

Dear Armando, We greatly appreciate you taking the time to share your thoughts with us. We sincerely apologize for any confusion and inconvenience caused by the $47 USD charges that took place after your trial ended. Your experience matters to us, and your feedback is essential as we strive to serve our members better. Member satisfaction is our highest priority, and we are consistently reviewing and enhancing our programs and support. Please rest assured that your concerns have been communicated directly to our leadership team and we've already taken swift steps to improve our processes to benefit all our members. We want you to know that we have given your situation our full attention. Our support team has reached out via [email protected], cancelled your membership and initiated a refund for the charges incurred. It may take 5-10 business days for the funds to reflect in your account. Armando, your confidence in us is extremely meaningful. If you feel the issue has been resolved and you are willing, we would be so appreciative if you could consider revising your review. Your updated feedback would mean a lot to us and can assist others in our community as well. Once again, we’re truly sorry for any trouble this has caused. Please let us know if there’s anything further we can do to assist you. We’re always here to help! With heartfelt thanks, The Mastermind Team

Response from Mastermind.comJun 27, 2025

Dear Kateřina, Thank you so much for taking the time to share your feedback with us. We are deeply sorry for the frustration and confusion you experienced regarding the $47 USD charge that occurred following your trial, and we sincerely apologize for the difficulties you encountered while attempting to cancel your membership. Your experience is incredibly important to us, and your feedback is invaluable. Member satisfaction is our top priority, and we are continually working to improve our programs and support services. Please know that we have shared your concerns with our management team and have taken immediate steps to enhance our processes to ensure a better experience for all our members. We want to reassure you that your concerns have been addressed with the utmost care. Our support team has already reached out to you via email from [email protected], cancelled your membership, and a reversal for the charge associated with your membership has been processed. Please allow 5-10 business days for the refund to appear in your account. We truly appreciate your patience during this time. Kateřina, your trust truly means the world to us. If you feel we've made things right and you’re comfortable doing so, we would be incredibly grateful if you’d consider updating your review. It would not only mean a great deal to our team but could also help others in our community. Please accept our sincere apologies once again. If there's anything else we can do to support you, please don’t hesitate to reach out. We’re here for you! With warm regards and appreciation, The Mastermind Team

Response from Mastermind.comJun 21, 2025

Dear Mary, Thank you for taking the time to express your concerns regarding your experience with us. We want to extend our sincerest apologies for the challenges you faced when canceling your Mastermind monthly membership. Your experience is of paramount importance to us, and we deeply regret any frustration or inconvenience this situation has caused. Please know that your experience matters deeply to us, and your feedback is invaluable. Member satisfaction is our top priority, and we are continually working to improve our programs and support services. Please know that we have shared your concerns with our management team and have taken immediate steps to enhance our processes to ensure a better experience for all our members. We want to assure you that we have addressed your concerns with the utmost seriousness. Our dedicated support team has acted swiftly to address your cancellation. We have already reached out to you via email from [email protected], cancelled your membership, and any attempted charges have been stopped, so you won’t be billed moving forward. Your trust means the world to us, Mary, and we are committed to providing you with a positive experience moving forward. If you feel we've made amends and are comfortable doing so, would you kindly consider revisiting and updating your review? It would mean the world to us and help others in our community as well! Please accept our heartfelt apologies once again. If there’s anything more we can do to support you, don’t hesitate to reach out. We’re here for you! With appreciation, The Mastermind Team

Response from Mastermind.comJun 21, 2025

Dear Raunil, Thank you so much for taking the time to share your feedback with us. We are truly sorry for the frustration and confusion you experienced regarding the $47 USD charge that occurred following your trial, and we deeply apologize for the difficulties you encountered while attempting to cancel your membership. Your experience is incredibly important to us, and your feedback is invaluable. Member satisfaction is our top priority, and we are continually working to improve our programs and support services. Please know that we have shared your concerns with our management team and have taken immediate steps to enhance our processes to ensure a better experience for all our members. We want to reassure you that your concerns have been addressed with the utmost care. Our support team has already reached out to you via email from [email protected], cancelled your membership, and a reversal for the charge associated with your membership has been processed. Please allow 5-10 business days for the refund to appear in your account. We truly appreciate your patience during this time. Raunil, your trust truly means the world to us. If you feel we've made things right and you’re comfortable doing so, we would be incredibly grateful if you’d consider updating your review. It would not only mean a great deal to our team but could also help others in our community. Please accept our sincere apologies once again. If there's anything else we can do to support you, please don’t hesitate to reach out—we’re here for you! With warm regards and appreciation, The Mastermind Team

Response from Mastermind.comJun 20, 2025

Dear Ivalu, Thank you so much for taking the time to share your feedback with us. We’re truly sorry to hear about the difficulties you experienced while trying to cancel your Mastermind Business System. Please accept our heartfelt apologies for any frustration, confusion, or inconvenience this may have caused you. Your voice matters deeply to us, and we’re genuinely grateful that you shared your experience. At Mastermind, member satisfaction is at the heart of everything we do, and your feedback helps us grow and improve. We have shared your concerns with our management team and we have taken immediate steps to enhance our processes to ensure a better experience for all our members. Please know that your concerns have been treated with the utmost care and seriousness. Our dedicated support team has acted swiftly to address the issues related to your Mastermind Business system cancellation. We have already reached out to you via email from [email protected], and we have also processed a reversal for the charge associated with your Mastermind Business System purchase. You should soon see this adjustment reflected in your statement. We kindly request your patience, as it may take 5-10 business days for the refund to appear in your account. Ivalu, your trust means so much to us, and we are committed to providing you with a positive experience moving forward. If you feel we’ve made things right and feel comfortable doing so, would you kindly consider revisiting and updating your review? It would mean the world to us, but also help guide others in our community. Once again, please accept our heartfelt apologies for any inconvenience this situation may have caused. We genuinely value the trust you place in us. If you have any further questions or concerns, please do not hesitate to reach out to us. We’re here for you and ready to help however we can! With warmest regards, The Mastermind Team